Getaflight Reviews

Name: Getaflight
Rating: 4.52

4.5 Rating 1,429 Reviews

89 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.5

Based on 1,429 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Peter has been excellent in providing quick response to the questions raised.”

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Posted 1 year ago

“Dean was very helpful in getting my flights arranged.”

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Posted 1 year ago

“Jitty, was really helpful and supportive and did a great deal for me, great customer service will be continue using your agency for my next flight”

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Posted 1 year ago

“Great professional service by peter brown!”

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Posted 1 year ago

“Bella called me back after I faild to book through online. She was very helpful and professional and helped me to do the booking as fit with my needs”

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Posted 1 year ago

“Review for Peter brown very helpful answered all my questions I’d highly recommend these guys”

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Posted 1 year ago

“Bella Smith was really helpful in everywhere..also want to thank you all .”

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Posted 1 year ago

“Peter brown, customer care representative was very helpful for changing my ticket date. I appreciate his help”

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Posted 1 year ago

“It was good”

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Posted 1 year ago

“Bella Smith followed up diligently until we got the tickets. She called and emailed. Her conduct was professional and reassuring. I am happy and grateful. Thanks, Bella.”

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Posted 1 year ago

“I have appreciated the performance and speed of their work to find my tickets. I will recommend your company to anyone who is planning a trip”

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Posted 1 year ago

“I was very happy with Getaflight's customer service through Bella Smith who found and organised our flights efficiently and quickly made sure our needs and requests were completed to our satisfaction. Bella was patient with our queries especially as our flights were somewhat complicated. She chose the best prices for us and kept us informed, step by step, of our flight progress and details, helping and assuring us that we got the best possible deal. It was very easy and nice to deal with her. Thank you Bella”

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Posted 1 year ago

“Great service, helped me with changing a return flight.”

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Posted 1 year ago

“Everything was done in ease. Reliable customer service”

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Posted 1 year ago

“Maggi Grace answered my query and sent over the information requested as I had not received the e-tickets following my booking.”

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Posted 1 year ago

“Excellent service provided on last minute flight booking and recievied hassle free service on reschedule/change. The fair was 15% less comparing to all other agencies on the same day. Special thanks to Jitty Varghese and David.”

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Posted 1 year ago

“Freddy was terrific to deal with, sorting out all of my queries clearly in a short time.”

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Posted 1 year ago

“Excellent service and very quick to respond. Highly recommend them”

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Posted 1 year ago

“Just booked a flight with PH travel. The customer service agent was Mr Kevin. He was polite and clear during the conversation,although the price fluctuated.I was however given the original price. He made sure the we were satisfied.”

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Posted 1 year ago

“Richard was very helpful from the very start of our interaction. Richard kept me informed, shared all the details to ensure I understood all my options and shared his direct contact to ensure I didn’t had to go through the contact centre every time. Thank you Richard”

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Posted 1 year ago

Getaflight is rated 4.5 based on 1,429 reviews