“the rose bush ordered and paid delivery for specific date arrived earlier and left on doorstep in full view and direct sunlight until arrived home on correct day of delivery.
on opening the box with arrows pointing upwards found the plant upside down gift wrapping ruined plant damaged and soil in bottom of box. unable to contact via phone even in the short hours stated they were open. eventuaally got email replies but no one seemed to grasp the fact the plant was upside down in the box.eventually got it collected and refunded. definitley will not be using Giftaplant again. awful customer service”
“VERY DISAPPOINTED WITH THE ROSE PLANT THAT WAS GIVEN TO ME FOR MY 80th BIRTHDAY.
IMPOSSIBLE TO SEND AN EMAIL OR SPEAK TO THEM.
WOULD NOT RECOMMEND THIS COMPANY”
“My dad past away recently, so ordered and paid for a certain day. Unable to get hold of them on the phone and sent emails. Very disappointed.
I will not recommend this company at all. I have to now try get a refund from them some how.
DO NOT BUY ANYTHING FROM THIS COMPANY”
“Ordered a memorial plant and paid £7 to be delivered on a specific day, took a day off work unpaid to accept delivery on ‘named day‘ only for it to not arrive. Phoned the company 25 times over 2 days an no answer. No email to even say despatched with no tracking numbers provided etc. I’m so angry and the lack of service and they aren’t cheap either. Paid £32 for 1 rose as it was for a memorial! Please do not use this awful company!! No idea how to get my refund as no one answers the calls!!”
“Ordered a Coral rose for my sister and brother-in-law for their 35th wedding anniversary Due to date falling between Christmas and New Year I thought delivery might be late but I was surprised to hear it was delivered on time Beautifully gift-wrapped Excellent service”