2.33 Rating 6 Reviews
33 %
of reviewers recommend

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I ordered a bracelet & was offered a free gift. Both arrived beautifully packaged & what I ordered. No complaints Have ordered more stuff
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Posted 2 weeks ago
This is a fake company! They pretend to be Irish - they are not. They take customers money and give them nothing or cheap counterfeit goods. Bad reviews for 7 years!!!
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Posted 1 month ago
SCAM SCAM SCAM company. Evil people just wanting your money with no intention of giving you anything in return. Zero Stars rating from me. Glencara took my £137.45 on 25th November which was for Christmas gifts for my family. They confirmed my order had shipped on 27th November, they then said apparently that was an error. They gave excuses which at first seemed feasible i.e. one of the pendants I ordered had run out of stock, so they would craft more and my new order would ship on 6th December. On 18th December I had heard nothing and and had not received my order. I was getting anxious. I then had to buy Christmas gifts from elsewhere which arrived the next day free delivery. On 30th December I cancelled my order and informed Paypal of the problem. Paypal ask you then to go through Glencara to sort out the issue. Yes fair enough, but that is a total waste of time!!! Maria of Glencra gave lots of promises of express delivery of the order, what use is that when Christmas has gone and I had to go elsewhere for the gifts??? I dont want the order and anyway I cancelled it. I wont let this matter drop. I will do as others are doing and will pass info on to Google, BBC Watchdog, Martin Lewis, my credit card company, Irish Trading Standards and the Irish police to investigate. These people have to be prevented from preying on the innocent unsuspecting public and be prevented from SCAMMING the public's money. Its strange that you cant put reviews on their website??? but if you type in 'Glencara reviews' into google Oh My Word... hundreds of scammed customers and Glencara have been doing it for years and years!!!! I am going through Paypal with my complaint and I will fight this to the bitter end. You have been warned.
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Posted 1 month ago
I ordered an engraved July birthstone claddagh ring for my sister for Christmas on December 20th and paid extra to have it arrive by Christmas Eve. I read some reviews of the company the next day and was absolutely heartsick - they were so abysmal that I was 100% certain it would not arrive by Christmas, if at all, and I told my sister that. Imagine my surprise when I received a package from Ireland on December 24th! The ring was in a lovely box, the right design, size, and perfectly engraved, and it looked just like the picture. My sister was thrilled, and it was by far her favorite gift this Christmas. I was delighted by the ring and the shipping speed. It is a lovely piece of jewelry that she will treasure for many years, and it arrived just when I was told it would. I am leaving this review on as many sites as I can because I had such a positive experience compared with other reviewers. If you've already ordered from this company, there is hope - sometimes Glencara really does come through.
1 Helpful Report
Posted 1 month ago
It's not good enough to have a lovely product you also need to have great customer service a phone thats not answered an email address that seems to bs unmanned and a web chat that's ultra slow are just not good enough
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Posted 2 months ago
Did not very poor service took weeks to get refund on goods not received. I'd never use them again
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Posted 1 year ago is rated 2.33 based on 6 reviews