LoadUp Reviews

4.6 Rating 4,408 Reviews
89 %
of reviewers recommend LoadUp
4.6
Based on 4,408 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

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Team did a great job. On-time, respectful, and easy to work with. Would recommend.
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Posted 2 weeks ago
Very happy with the removal of furniture. Will use again.
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Posted 2 weeks ago
Very good work the guy was great who installed it
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Posted 2 weeks ago
When I googled "Furniture Removal", LoadUp appeared first and the website was so easy to navigate. Good reviews. Good price. Easy to schedule. Everything about this small company was on target. I was able to schedule pickup for an old couch the very next day and I immediately had communication with the owner. Everything went perfectly. Two guys arrived right on the scheduled time and were friendly and efficient. We could not have been more pleased. We will definitely be recommending them to anyone who needs their removal services. Great experience in every way. Kudos!
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Posted 2 weeks ago
They did what they said they would do
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Posted 2 weeks ago
The process was easy and convenient. I just put in my donation/junk pick up items, online and was given a firm price. I paid it with my credit card and the two men who came were courteous and got the job done in no time! Much better than having someone give me a price when they arrive. Highly recommend!
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Posted 3 weeks ago
Be wary of their terms and conditions. If you cancel in advance for any reason they still charge you a cancellation fee.
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Posted 3 weeks ago
pleasant men ,very easy to work with.
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Posted 3 weeks ago
Movers were very friendly and efficient.
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Posted 3 weeks ago
LoadUp was wonderful from the easy online signup through the numerous updates to the great pair of loaders! The pre-payment request is a good policy, but it started me enough to search out reviews before clicking "pay". Thank you! My albatrosses are gone now.
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Posted 3 weeks ago
The work crew was great. Had no problems.
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Posted 3 weeks ago
Clearly notified when they would arrive. Were courteous and efficiently set up my new bed and removed the old one.
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Posted 3 weeks ago
Great service! Kevin was very knowledgeable about the bed and had it set up in no time. He took the time to show us all of the functions and set it up to our preferences. Highly recommend this service. Thank you!
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Posted 3 weeks ago
The guys were ontime, polite and very strong. A great service.
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Posted 3 weeks ago
Very pleased with service load up provided on time and did an excellent job Dion and the guy working with him were very professional and thoughtful I recommend this service thank you load up Dion and the other worker
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Posted 3 weeks ago
I AM VERY SATISFIED WITH THE SERVICE I RECEIVED. THIS WAS ACTUALLY MY SECOND TIME ORDERING WITH LOAD UP. EVERYONE IS ALWAYS PROFESSIONAL.
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Posted 3 weeks ago
Removal staff was great. Only thing is their automated call is broken
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Posted 3 weeks ago
Shawn was very nice.
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Posted 3 weeks ago
Greg did a great job and super fast! I would definitely recommend him and LoadUp
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Posted 3 weeks ago
Great service to work with. Scheduling was easy, and Tyler made pickup a quick and straightforward process. I will be recommending them in the future.
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Posted 3 weeks ago
LoadUp is rated 4.6 based on 4,408 reviews