LoadUp Reviews

4.6 Rating 4,408 Reviews
89 %
of reviewers recommend LoadUp
4.6
Based on 4,408 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

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Excellent work, on tie, very nice to work with. Job was completed, cost was reasonable and I am very satisfied. I will use them again!!
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Posted 2 hours ago
Every comunication was excellent. Driver checked in. He was friendly. I needed some extra information for reimbursement and the support I received was immediate and helpful. I was a pickup. Definitely recommend them!
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Posted 3 hours ago
Very good service
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Posted 22 hours ago
The loader Rita was great!! Arrived ON TIME and very professional which I appreciate. And did I say Rita arrived ON TIME!!!! Thank you.
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Posted 1 day ago
Both Niko and Sam were very professional. They removed my furniture within 30 minutes. Thank you!
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Posted 1 day ago
Excellent service, on-time, carefully moved furniture with care, would definitely recommend.
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Posted 2 days ago
Even though they were short handed he worked extremely hard and made what seemed impossible to me work. I was very impressed with his determination and dedication to completing the job single handed.
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Posted 2 days ago
Jay was excellent in the pick-up of my items and nice to deal with. He came within the timeframe and loaded the materials in a short time. Will use again in the future.
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Posted 2 days ago
Both gentlemen were helpful - respectful - and efficient. Good communication! Thank you for your help! 5+ rating
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Posted 4 days ago
The entire process was simple and efficient. Price was reasonable and I was able to get my 3 piece sectional couch picked up in just a few days. On pickup day the gentleman was nice and well mannered and got the couch out quickly! I will use LoadUp again in the future
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Posted 4 days ago
I had a mattress that was under warranty to get rid of. Come next day and got it. Would highly recommend.
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Posted 4 days ago
Thank you so much. The gentlemen were very courteous and helpful.
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Posted 5 days ago
The folks that picked up my mattresses were very professional and accommodating to my schedule. I would definitely recommend this service.
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Posted 5 days ago
Excellent job.
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Posted 5 days ago
Duane communicated arrival time, was friendly and efficient. He was careful moving and loading a sleeper sofa.
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Posted 5 days ago
Very quick and on time, barely knew they were there.
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Posted 6 days ago
The service I received was EXCELLENT. Setting up the service online - SUPER EASY. Email communication to follow how my pickup order was going - USER FRIENDLY. Text message from the driver to introduce himself, his arrival time and the completion - PROFESSIONAL AND TIME EFFICIENT. This was the first time I used their service, left the items outside and while I was at work they picked them up. I will definitely use them again. I HIGHLY RECOMMEND!!
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Posted 6 days ago
Excellent service!
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Posted 6 days ago
Billy and his crew were very professional, fast and thorough. They were on time with the estimated arrival time. I'd recommend LoadUp for anyone needing furniture removal! Jeff
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Posted 1 week ago
This was a great experience! The gentlemen arrived on time and were very professional and efficient. They moved two large L-shaped desks and 8 chairs out of our offices in under an hour. They were very polite and professional. I couldn't be happier! Pricing was very reasonable and the fact that they were able to come and dispose of the items on my requested date. Love this company and plan on using them again!
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Posted 1 week ago
LoadUp is rated 4.6 based on 4,408 reviews