GO SKYDIVE Reviews

Name: GO SKYDIVE
Rating: 4.88

4.9 Rating 610 Reviews

98 %

of reviewers recommend GO SKYDIVE

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4.9

Based on 610 reviews


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01722568766

Email:

gordon@goskydive.com

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GO SKYDIVE 1 star review on 15th September 2023

Miss X

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a rip off! Paid for my son in October to do a skydive. Initially paid a deposit which is understandably non refundable.. they repeatedly kept cancelling over a 11 month period.. looked into our rights for breach of contract and online says we’ve the right to a refund as it’s due to duress and frustration. Given them adequate time .. the manager or the person who claimed he’s the boss and CEO( don’t think so) giving it the big one telling me to go to the bank and he’s not having this conversation (excellent CS skills I must say) will not even discuss a partial refund.. oh well time to contact the bank for a disputed sale. Contracts stated below our rights. Retaining peoples hard earned monies in the financial climate we’re all in at the moment. Oh and on the last scheduled jump demanding full payment all of a sudden.. tell you why.. as they’re coming to the end of the jumps for the season so can pocket money until march.”

Helpful Report

Posted 7 months ago

“Treated like cattle the whole day, then refused a refund when we got rained out. Would not recommend.”

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Posted 1 year ago

“Wasted 14 hours of my life and almost lost money “NO REFUND” Wasted 14 hours today and they cancelled. No refund or that’s what they think they can do. Report your payment to bank. If you want to waste 14 hours of your life and your money, this is the company to go to. Today after driving 2 hours to get to their airfield and 2 hours back to London, they CANCEL IT because of bad weather. After spending 10 hours on the airfield getting sunburn ...... First it was the clouds (clouds, bad weather and I got sunburn), then it was the wind speed (check online windspeed was under 20 knot and they were saying oo its more then 20). After they cancel asked for refund "WE DON`T DO REFUNDS". Well guess what you will do from now on. If they cancel on you and YOU don't want to reschedule AND MAYBE jump next time, report the transaction to your bank for services not RECEIVED (and that is the case). I don't get why people don't defend their rights and get their money back if they literary make people come back 2 times (there were people coming back for second time and then got canceled).... There are other company in UK that do skydive (I will not write their name so it doesn't look like advertisement) BUT DON`T WASTE MONEY AND TIME WITH GOSKYDIVE. IF YOU DID THE MISTAKE OF PAYING THEM, REPORT YOUR TRANSACTION TO THE BANK FOR SERVICE NOT DELIVERED. DO NOT CHECK THE POSITIVE (PROBABLY FAKE). CHECK THE NEGATIVE AND YOU WILL SEE WHAT KIND OF SERVICES THEY RUN. I didn't believe the negative comments (people rescheduling for the second time) until it happened today as well. They overbook the day (don't care good bad weather they will take the money) and then reschedule for next time MAYBE you will jump.”

Helpful Report

Posted 1 year ago

“Do not use this company currently fighting for a refund. Paid £440 for a sky five with £50 deposit on top. 5pm day before jump received email confirming jump. Booked hotel £100 and paid for a taxi from London to goskydive £200. Arrived at 7.15am as told and then told sorry jump cancelled. They cancelled 2hrs before via email.at 4am! No call nothing. I was in a taxi before 4am so i did not see the email Terrible customer service. Who cancels 2 hours before i wasnt the only.one left out of pocket and furious that day. They state weather changed. These things are monitored by computer update the weather does not change in 2hours to the point the jump cant go ahead. More like.human error. Word of warning ⚠️ do not use this company My experience has been horrendous.”

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Posted 2 years ago

“Absolutely wonderful day, staff very helpful and an all round fantastic experience.”

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Posted 7 years ago

“I thoroughly recommend GoSkydive - their service is exemplary from the very first inquiry when I phoned the office, to the preparation before jumping, and the amazing experience of the dive itself. In particular, the safety briefing, as well as being thorough, was full of warmth and humour which relaxed everyone in our group. So important, as most of us had not done anything like this before! I have wonderful memories preserved with photos/film which is now the backdrop to my new twitter page! It was simply one of the best things I have ever done, I raised a lot of money for a charity that is close to my heart and am looking to come back very soon for more :) Best wishes, Sally - Lecturer, Researcher and Business Owner - @sallyeaves”

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Posted 8 years ago

“Brilliant best ever”

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Posted 8 years ago

“Brilliant! Everyone is really friendly and professional, put me at ease”

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Posted 8 years ago

“On May 23rd I had such a brilliant experience skydiving. I can't thank my instructor 'Wayne' enough -I felt so safe. Also the camera man Roman was fantastic. I never thought I would have been able to jump out from a plane but thanks to you guys I could. I will certainly be back, the whole team at go skydive are friendly and make you feel special. Thank you all so much for a lovely day.”

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Posted 8 years ago

GO SKYDIVE is rated 4.9 based on 610 reviews