GoAssist Reviews

1.00 Rating 1 Reviews
0% of reviewers recommend GoAssist

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1 reviews
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Jan Newman
I believe that the customers ought to be warned. The initial service was friendly and helpful. We had a quick call out for our old SMEG fridge/freezer that cost an extra £20. We opted for the £287 plus £56 for a years insurance. When I enquired I was told that even if the repair was more we would not pay an additional fee. What we were not told was that we would be charged £287 for replacing a bulb in our fridge. There was no refund, even as a goodwill gesture. Our call cost £363! Please be warned. This is unreasonable and unfair.

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Jan Newman
"I believe that the customers ought to be warned. The initial service was friendly and helpful. We had a quick call out for our old SMEG fridge/freezer that cost an extra £20. We opted for the £287 plus £56 for a years insurance. When I enquired I was told that even if the repair was more we would not pay an additional fee. What we were not told was that we would be charged £287 for replacing a bulb in our fridge. There was no refund, even as a goodwill gesture. Our call cost £363! Please be warned. This is unreasonable and unfair."
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Posted 3 weeks ago
GoAssist is rated 1.00 based on 1 reviews