Goddiva Ltd Reviews

3.8 Rating 69 Reviews
68 %
of reviewers recommend Goddiva Ltd
3.8
Based on 69 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Live Chat
Read Goddiva Ltd Reviews
Visit Website

Phone:

+44 (0) 208 597 0337

Email:

info@goddiva.co.uk

Location:

CG HOUSE,
107B Chadwell Heath Lane,
Romford
Essex
RM6 4NP

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Anonymous
Anonymous  // 01/01/2019
Ordered a long sequin dress from Godiva in a size 18. I measured myself and compared it to the guide. I was two inches bigger than the guide but I said I’d order anyways and get it altered.. turns out I didn’t have to! The dress fit perfectly. I ordered it Friday and it arrived at my Irish address on Wednesday. The updates from the team about dispatch was prompt and very helpful. Would recommend ordering from here. Lost 1 star as measurements were inaccurate (a dress size different) however this actually benefited me!
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Posted 4 years ago
I ordered 2 dresses which were absolutely beautiful and just like the pictures.... I had to return them because one was to big and the other was sequin to much roughage on my arm but if it was long sleeve would have kept it. The quality is more than I expected 100% goodness and made with such attention to detail. Can't wait for my next big occasion to order from them . My daughter kept her one which so absolutely beautiful just perfect and she's a size 22. One more thing if you're a size 14 get a size 14 they are true to Size and the delivery was so quick I was impressed.
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Posted 4 years ago
Ordered 3 dresses to try on for a HUGE occassion - 2 did not suit me at all, but the one was perfect!!!!!!!! Packed the other 2 back up in the original packaging, completed the returns form and stuck the pre paid sticker on the front. Had a notification to say my dresses had been received back and were going to be checked by another department (naturally) and that the refund could take several days. Within a couple of hours I had another email saying I had been refunded. So all in all - excellent service and would highly recommend!
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Posted 4 years ago
Hi Rebecca, We are pleased to hear about your positive shopping experience with us and hope you will be back soon for more stunning dresses!! We would personally like to thank you for your lovely feedback and that we are so happy to hear you found the perfect dress for your special occasion! Be sure to follow, and tag us on Facebook, Instagram and twitter to keep up to date with what's happening with Goddiva. Have a great day my darling! Much Love Goddiva X
Posted 4 years ago
I wouldn't order from here, I got somebody else's knickers in with my dress..I tried to sort it out with the customer care team and was not offered a proper apology or discount (as you would expect).
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Posted 6 years ago
Goddiva Ltd is rated 3.8 based on 69 reviews