Goodbye Good Boy Reviews

5.0 Rating 444 Reviews
100 %
of reviewers recommend Goodbye Good Boy
5.0
Based on 444 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Goodbye Good Boy 5 star review on 27th March 2024
Helen
Goodbye Good Boy 5 star review on 18th March 2024
Linda
Goodbye Good Boy 5 star review on 8th March 2024
Samantha
Goodbye Good Boy 5 star review on 8th March 2024
Kim
Goodbye Good Boy 5 star review on 1st March 2024
Jackie
Goodbye Good Boy 5 star review on 1st March 2024
Pam
Goodbye Good Boy 5 star review on 26th February 2024
Hayley
106
Anonymous
Anonymous  // 01/01/2019
The team were compassionate and respectful as we said goodbye to our beloved dog.
Helpful Report
Posted 2 months ago
I would like to thank the staff of Goodbye Good Boy for their care and understanding at a very difficult time for our family. In particular the veterinarian, Dr Sherini Joshi, was very compassionate when she visited our home. It was a very peaceful goodbye for our loving and loyal seventeen year old ‘Hugo’.
Helpful Report
Posted 2 months ago
We farewelled our beautiful Lola with Goodbye Good Boy. For an unpleasant moment in life it was made a bit more bare-able with the team. Our beautiful girl is home with us again and we appreciate the care taken with her. Thank you again for looking after her for us.
Goodbye Good Boy 5 star review on 8th January 2024 Goodbye Good Boy 5 star review on 8th January 2024
Helpful Report
Posted 2 months ago
The care, compassion and service given, by Goodbye Good Boy was exceptional. To be able to say goodbye to our beloved Tania in the comfort and security of her home made the heartbreaking decision a lot easier. To know that Tania was not stressed about being in a vet clinic gave me peace of mind. I highly recommend Goodbye Good Boy to anyone who has to face the time when we say goodbye to our beloved pets.
Goodbye Good Boy 5 star review on 8th January 2024
Helpful Report
Posted 2 months ago
Goodbye good boy were so helpful and understanding during my tough time. They made everything easy and stress free and were really comforting. I would highly recommend Goodbye good boy for anyone needing their services.
Helpful Report
Posted 2 months ago
The hardest decision you'll ever have to make, is when you decide the time has come to put your loved pet to sleep. To me this caused me so much heartbreak. But the morning when I sat, drinking my coffee, Diesel came to me and put his head on my lap and looked at me. I just he was telling me, it was his time. I rang Goodby Good Boy and spoke to the wonderful lady Cassandra who helped me throughout this decision. Her empathy was exceptional and comforting. She organised a vet Dr Sugumar, to come to my home. The vet arrived and shared with me, what Diesel was going through, his pain levels and that I was making the right decision. He gave Diesel a sedative and made sure he was asleep. He then put him to rest. He took Diesel to be cremated. 10 days later, Diesel's ashes arrived and I put him in our garden. Thank you to the staff at Goodbye Good Boy for everything and for helping me through such a difficult decision xx
Goodbye Good Boy 5 star review on 3rd January 2024
Helpful Report
Posted 2 months ago
In the hardest time of our lives the team at GBGB was our guardian angels and we cannot thank them enough. From the first phone call to Cassandra where I could hardly speak through my tears to the catch up calls weeks after to ensure we was all coping, the empathy the understanding and communication shown in such a challenging time was nothing short of exceptional. Dr Emily showed so much patience and compassion and made sure Fred’s last moments were exactly as we wished them to be. As traumatic as it was for us as a family to say goodbye to our baby boy we have so much peace knowing how peaceful it was for our Fred and knowing once he was taken he would be respected and handled with care until returned home to us. We never wanted to let him go but we knew it was time we didn’t want him to suffer, I couldn’t have imagined having to do that at the vets a place Fred hated, instead he was cuddled up on my knee in his favourite place on the couch surrounded by all of us fed his favourite treats right up until falling asleep, and we got to grieve privately as a family as nothing can prepare you for that moment and what comes after. All of this made possible by GBGB. We will never be able to express enough gratitude to thank you for your amazing service and allowing us to give the best send off possible to our little boy in a fur coat 💙
Goodbye Good Boy 5 star review on 3rd January 2024
Helpful Report
Posted 2 months ago
When I rang for an unplanned exit for beautiful Narla. They were prompt and sympathetic. I would recommend this service highly, the vet and pickup service were wonderful. Karla went over the rainbow with us in her own environment peacefully.
Helpful Report
Posted 2 months ago
What an amazing service. The staff were so kind and empathetic. We were in a bit of a state, but they knew exactly what we needed and guided us gently through the whole process. They really ensured that our Dougie's last few minutes were calm and painless. Thank you.
Helpful Report
Posted 2 months ago
Thank you so much for your wonderful support during this difficult time. We didn’t have to think about a thing. You thought of everything and knew just what to say and do when it was time for our dear Charlie to say goodbye. words can’t describe how thankful we were for our vet to pass on your details.
Helpful Report
Posted 3 months ago
It’s has been a few months now since my beautiful 14 year old Labrador Retriever Rocky passed. I just wanted to thank all the staff at Goodbye Goodboy for helping myself and my family through the difficult process of saying goodbye to our beloved Rocky. I want to particularly thank Ingrid the vet from Goodbye Goodboy and Adrian from Pets Eternal,who were present during this difficult time. They were very understanding, empathetic and genuinely cared about us and most importantly our Rocky. I highly recommend speaking with this team when you have to make a very difficult decision as they are very supportive and help guide you through the steps with the utmost respect. Thanks again to the team at Goodbye Goodboy. Kind Regards. Victoria Hoyes & Family.
Goodbye Good Boy 5 star review on 17th December 2023 Goodbye Good Boy 5 star review on 17th December 2023
Helpful Report
Posted 3 months ago
It was the hardest decision on to make but choosing Goodbye Good Boy was the best desicion. The vet that came to the house was so lovely and stepped me through everything with such patience and kindness.
Helpful Report
Posted 3 months ago
Very supportive, caring staff. Grateful fir the help in such a dark time.
Helpful Report
Posted 3 months ago
The vet that came that mourning was so amazing and understanding.and was so kind and helpped me through the whole process.i would like to say thank you for service.kind regards Ratko.
Helpful Report
Posted 3 months ago
I want to thank you and your team for the unbelievable service provided. The vet who came and helped us with our beautiful boy was simply amazing! Without a doubt, she made the event of saying goodbye to Hunter so much easier - words can't express our gratitude. We have recommended your company to all of our friends and will never again take our pets to the vet for such a service (unless unavoidable). We will always reach out to you....
Helpful Report
Posted 3 months ago
For something so hard they helped make it a little easier.
Helpful Report
Posted 3 months ago
It's been a few months now and I've finally been able to put in words how incredibly grateful I am for the team at Goodbye Goodboy as I let my beautiful cat Nox go for the big sleep. Before I even purchased the package I received a phonecall from the team just to check in, make sure I was OK and ask me about Nox. They didn't try to sell me anything. It was a genuine and heart-warming conversation. From here I decided I wouldn't go with anyone else to help me through this difficult time. The care throughout was second to none. The team was always there and on the day did their best to help me urgently when my boy declined quicker than expected. The whole service was just wonderful. I can't speak highly enough of Goodbye Goodboy. Nox was the first furbaby I chose as mine and he was with me through the hardest times. I was able to rest easy knowing he got the best goodbye, he was looked after once he was gone, and he was returned to me with love and care. Thankyou Goodbye Goodboy - I truely appreciate everything xox
Helpful Report
Posted 3 months ago
Thank you to the team for everything they did on the day and including the whole process of receiving our beautiful cat's ashes. They were wonderful and even offered support long after we had to say goodbye.
Helpful Report
Posted 3 months ago
I cannot recommend Goodbye Goodboy services highly enough. Every single person I dealt with was an absolutely amazing, caring and kind individual. They are so understanding and compassionate during what was a really hard time for myself and family. Their aftercare service is also great. Just having someone call to check in and their offers of support, meant so much. Such a supportive company, with amazing staff.
Helpful Report
Posted 3 months ago
I can't imagine going through something as hard as this without the help, care and empathy of Goodbye Good Boy. The world is a better place with people like them.
Helpful Report
Posted 3 months ago
Goodbye Good Boy is rated 5.0 based on 444 reviews