“Really good range of snacks at affordable prices good website and super quickly delivery only down side was if item was out of stock we got sent replacement that we didn't like”
“Poor after sales service, used the email address and the contact form to report shortages on delivery, but no response. Plus no telephone number, so I can't speak to someone.”
“Very impressed with high quality. Would be reordering for a very long time. Can't seem to get enough of the honey and sesame cashew nuts. Please try it if you haven't yet.”
“All the items I chose were delivered safely & packed so well. The kiwi slices went down very well with my family & I am looking forward so much to trying the different flavoured cashew nuts.
This is a great website & I'm sure I shall be using them again. There is so much to choose from it was difficult to decide.
Thank you.”
“I ordered a selection of dried fruit, the trio Turkish Delight and a tray of Baklava.
Everything was packed well, food is lovely.
Order came within a couple of days.”
“Everything i buy from you is always perfect,but the bombay mix advertised is not the one being sold. My family love it,but you've sold us some overly spicy mix,which we cant eat. Plse go bck to original bombay mix.🙏🏿”
“Like previous orders you good are excellent,but unfortunately your carrier Royal Mail,were three days late
With the delivery,your product was intended for part of a child's party,and arrived far tool late,if they are your preferred carrier,I will not be ordering anything else”
“I am very disappointed with your company On my last order it said I would receive a free nuts and fruits offer but I received nothing in my order I have sent several emails but nothing has been resolved.”
“Missing part of my order, my ground almonds were not in my parcel, also my free pack of fruit and nuts were also missing my free gift for ordering that day. Sent two emails and recieved no reply and still not recieved my full items, and not recieved any refund, will not be ordering anymore.
Us”
“I have ordered before and have been delighted with the produce. So I put in a bigger order and most things were fine but I was extremely disappoined that my Brazil nuts were substituted with Pecan nuts!! I think that is unacceptable. You should have told me Brazils were not available and given me the option to choose an alternative or cancel.”
“You would have had five stars up until recently. The products are mostly delicious and delivery is prompt. However, having emailed you twice asking you why are you not just putting 'out of stock' on certain products, rather than allowing an order then replacing it with an unwanted substitute (salted caramel cashews are NOT an acceptable replacement for the coconut ones!), and having received no response, I've decided not to risk ordering from you again. I really don't want to have to pay for products I didn't ask for and don't like. It would surely be a simple matter to update your website when products are out of stock? It would be good if emails were responded to as well; queries being ignored just makes me think you don't care about your customers.”
