Gourmet Basket Reviews

4.6 Rating 6,685 Reviews
92 %
of reviewers recommend Gourmet Basket
4.6
Based on 6,685 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5

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Fantastic all round.won’t hesitate to use this service again
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Posted 11 months ago
The recipient was thrilled with the quality of the goods and presentation. I was thrilled with this and the care taken to deliver it to the right part of the hospital. Thank you so much.it brought comfort and joy in very trying times.
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Posted 11 months ago
Custom basket contents are overpriced - the overall markup is about 50%. The basket didn’t arrive on the scheduled delivery day of Friday, and instead arrived the following Monday.
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Posted 11 months ago
AMAZING SERVICES & SUPER EFFICIENT!
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Posted 11 months ago
Highly recommend this company for gifts and hampers have used Gourmet Basket for a number of gifts
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Posted 11 months ago
I won't order from Gourmet Basket again. I specified the day I wanted the box delivered, but received notification that it had been delivered the day before. The box contained fresh cheese and I specified a particular day because I knew the recipients would be home. When I rang to discuss the early delivery, I felt dismissed by the person I spoke to - there was no apology - just "oh, I see what has happened here..." So no, I won't order from GB again.
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Posted 11 months ago
nice customer service
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Posted 11 months ago
Great service. Only minor issue is that I did not receive a confirmation email (as promised) when the basket was actually delivered.
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Posted 11 months ago
It was a very sad occasion and the basket full of wonderful goodies cheered everyone up. Thanks for your prompt delivery and wonderful selection of top quality goodies.
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Posted 11 months ago
Service was great and delivery swift. Thank you
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Posted 11 months ago
Well presented gift
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Posted 11 months ago
5/5 the recipient was so happy with his gift
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Posted 11 months ago
Arrived on the right day and very good quality
Gourmet Basket 5 star review on 5th May 2023
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Posted 11 months ago
Beautifully presented package.
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Posted 11 months ago
Easy to order, wide variety of goods, all very good quality.
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Posted 11 months ago
Amazing and prompt as always!
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Posted 11 months ago
It did the trick. The basket was received with a smile after a difficult week.
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Posted 11 months ago
Very good. With us in South Africa and our children in Australia this was a very good idea to make use of you people. They enjoy everything in the baskets. Thank you Wilhelmina Steyn
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Posted 11 months ago
Amazing. Great selection of hampers. Recipients were very pleased.
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Posted 11 months ago
Fantastic service and delivery. My Mother In-law was delighted with her Hamper. Such a great gift for that someone who you dont know what to buy for them.
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Posted 11 months ago
Gourmet Basket is rated 4.6 based on 6,685 reviews