Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,391 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,391 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“They loved the 'bucket of treasure'. Our next order will have our company's livery on it, so we can't wait to send another. Outstanding product & service. Thank you. Drue Schofueld Director, 4Front”

Helpful Report

Posted 6 years ago

Thank you so much Drue for taking the time to share! We are thrilled to hear they loved the bucket of treasure hamper and we look forward to helping you with your next gifts very soon Kind Regards Rachael Customer Service

Posted 6 years ago

“Friendly service, excellent communication, and an upgrade on the hamper I had selected.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to share your experience Maral we really appreciate it and are pleased to hear that you were happy with our service. We look forward to helping you select you next gift soon. Kind Regards Rachael Customer Service

Posted 6 years ago

“These guys are amazing! They make things super easy to order and the recipients enjoy getting the gift. Thank you Gourmet Basket.”

Helpful Report

Posted 6 years ago

Thank you Alexandra for the support we really appreciate your kind words. We look forward to helping you select your next gift very soon. Kind Regards Rachael Customer Service

Posted 6 years ago

“Excellent hamper. Lovely presentation and prompt delivery. Sincere thanks!”

Helpful Report

Posted 6 years ago

Thank you Steve for taking the time to share your feedback with us. Fantastic to hear you both loved the hamper and presentation of our Utterly Smitten Hamper as well as our fast delivery service. Hope we can help you select your next gift soon. Kind Regards Rachael Customer Service

Posted 6 years ago

“Gift arrived on time and recipient loved the contents.”

Helpful Report

Posted 6 years ago

Thank you so much for your review Paul. The Gourmet Basket Team are thrilled to hear she loved her Boxed Treats Basket! Kind Regards Rachael Customer Service

Posted 6 years ago

“My mother is still yet to receive the gift that was meant to be delivered on 07/02/2020 for her birthday.”

Helpful Report

Posted 6 years ago

Hello Lucy Thank you so much for reaching out. Sincere apologies that your mum did not receive her gift on the 7th February. I have looked into this further for you and contacted our courier. I was informed due to an incorrect address the gift was being held by the courier .They confirmed your gift has now been collected. Our customer service team have been in contact with you directly via email. Although if you have any further concerns please feel free to contact us. Kind Regards Rachael Customer Service

Posted 6 years ago

“My mum in law loves her basket! Thanks”

Helpful Report

Posted 6 years ago

Thank you for sharing Bec! Wonderful to hear your mother-in-law loved her Uplifting Moment Hamper. Kind Regards Rachael Customer Service

Posted 6 years ago

“The Valentines gift basket was perfect for the occasion.”

Helpful Report

Posted 6 years ago

Thank you so much Ross for taking the time to share your feedback with us. We really appreciate it and are beyond happy to hear your Valentines Entertainer Cheese hamper was well received. Kind Regards Rachael Customer Service

Posted 6 years ago

“great product, website easy to use”

Helpful Report

Posted 6 years ago

Thank you for your review Kayleen. Pleased to hear that you love our products and found the ordering process easy. We look forward to assisting you again in the near future. Kind Regards Rachael Customer Service

Posted 6 years ago

“Was well received by overseas guests. Thank you”

Helpful Report

Posted 6 years ago

Thank you for sharing Joanne. Thrilled to hear your overseas guests enjoyed their Aussie Treats Hamper! Kind Regards Rachael Customer Service

Posted 6 years ago

“They loved it!”

Helpful Report

Posted 6 years ago

Thank you so much Angela for taking the time to share your feedback. The team are thrilled to hear he loved the Therapy Man Pamper Hamper. Kind Regards Rachael Customer Service

Posted 6 years ago

“Easy to use website, reliable delivery and lots of options. Will use again”

Helpful Report

Posted 6 years ago

“Great hamper options, excellent service. I ordered 8 hampers to be sent around Australia and all were delivered on time.”

Helpful Report

Posted 6 years ago

“Team loved the basket”

Helpful Report

Posted 6 years ago

Thank you so much for sharing! Lovely to hear your team enjoyed there Cheese and Wine Duo Hampers. Kind Regards Rachael Customer Service

Posted 6 years ago

“Dear Gourmet Basket - I have no idea if they liked their basket or if they have in fact even received it? Upon purchasing, your website stated it would send me a message when the gift had been delivered. I have still not received anything to say that actually happened. I am too busy to pursue these kinds of things and just have fingers crossed that it was delivered and that we'll hear from the recipient at some stage.”

Helpful Report

Posted 6 years ago

Hello Andie Thank you for reaching out. Apologies that you did not receive any tracking details once your order was placed. Our customer service team have been in contact with you directly via email and are currently investigating the matter further for you. If we can assist you with anything else please don't hesitate to ask. Kind Regards Rachael Customer Service

Posted 6 years ago

“Excellent ,my daughter loved her gift.I will have every good reason to have GourmetBasket again .Well done”

Helpful Report

Posted 6 years ago

Thank you for sharing your feedback June. The team are thrilled to hear your daughter loved her White Wine and Nibbles Hamper. We look forward to helping you select your next gift soon. Kind Regards Rachael Customer Service

Posted 6 years ago

“My sister said the gift arrived exactly on time in a beautiful presentation box. It had all the treats l had ordered and she was very grateful.”

Helpful Report

Posted 6 years ago

Thank you so much Karen for sharing. Lovely to hear your sister enjoyed her One of a Kind Hamper and the presentation of her gift. Looking forward to helping you select your next gift. Kind Regards Rachael Customer Service

Posted 6 years ago

“Always good to work with Gourmet Baskets. Easy of selection is great and delivery is exactly as I require it. Well done again.”

Helpful Report

Posted 6 years ago

“It was Multi Bellisimo, Deb loved it. Many Thanks”

Helpful Report

Posted 6 years ago

Thank you so much for your feedback Terry. Great to hear Deb loved her White Winter Tea with Muesli Hamper. Kind Regards Rachael Customer Service

Posted 6 years ago

“Great variety. Easy process. Quick and prompt delivery. Love it that you can add extra bits and pieces to a basket. Quality.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to share your feedback with us we really appreciate it and are thrilled to hear you had wonderful experience and enjoyed being able to customize your Boxed Treats Basket. We look forward helping you select your next gift soon. Kind Regards Rachael Customer Service

Posted 6 years ago

Gourmet Basket is rated 4.6 based on 7,391 reviews