“Gracey Backer have been stewards of my insurance concerns for some 30 years. And Jennifer Thompson has been my contact. She has been courteous, attentive and professional. She has vast experience and is exhaustive in her search for comprehensive coverage that is yet financially sound. Her expertise, knowledge and friendly demeanor are appreciated and a pleasure. I highly recommend without reservations.”
“This Company strings you along. After getting our business back in 2021, by saying that they will pay a dividend of 30% if you have no claims, the fine print says that they don't have to pay it. Of course, they continue to say that it will be coming, but they are about a year past the promise. It is completely deceptive and dishonest. They answer the phone and are easy to reach, but getting any actual action is impossible. Additionally, after their own delay, they charged us a late fee. They swore they'd get that refunded, but it never happens. I'd steer clear of them.”
“Jenn and the entire Gracey-Backer team were amazing to work with.
Professional, courteous and super accommodating. We even had to navigate complications caused by a pending hurricane!
Thank you all so much. Would highly recommend!”
“Im writing for Alexandra Taborek. I have been with Gracey Backer since moving to Florida in 1995 and I have just recommend them to my mom
Alexandra, becasue of my experience with them in all this time. They have always been there for me and it has been a smooth journey with them and I never looked anywhere else or had any complaints. My questions have always been answered and any rough patches I had with my house were always handled professionally. My mom is a new client with Gracey Backer and I feel confident that I have put her with the best.”
“I left GB when i moved from delray almost 7 years ago. I recently came back even tho I'm still not local, solely because of the efficient, pleasant and always helpful Kathy Ball. She is a wonderful representation of the ideal employee. Julie Bennett”
“A great company. Never too busy to address concerns. Lynn's experience gets results and answers very quickly. A true professional. I would recommend this company highly.”
“I have been very pleased with the service received from GB, especially Jen Thompson, has beeen very prompt, responsive and sincere. My issue has to do with the significant increase increase in premium, altho we have never had any claims. After a short period of comparison shopping I was able to find equal coverage at a worthwhile savings. My preference would be to continue with Jen and GB. Possibly you will be successful in providing the quality coverage when my 2020 policy come due
Sincerely Stan Siskind 6168 C Island Bend Boca Raton, FL 33496”
“Michelle is always so helpful whether it be with information or providing documentation. I can always count on her to give me the best customer service.”
“We paid our premium early last year because we were going to be away for 3 weeks. While we were on vacation, we heard from a woman in your office who called to say I have found a cheaper policy for you. I told we had already paid the premium and wished she had let us know sooner. This year, please investigate a cheaper policy for us sooner than later. Thank you.”
“Words cannot describe how happy I am with the incredible caring and professionalism I receive from Gracey-Backer. A truly innovative and customer caring company
Dr Perry Seider”
“I always get 5-star service with Gracey Backer, they treat me like a VIP Client. My agent calls me to let me know if anything has changed and if I can save more money on my policies the next year.”
