“I cannot express enough how impressed I am with Greenbelt and the invaluable services they provide to our housing estate in East London. As a resident who deeply cares about the environment and the well-being of our community, Greenbelt has been a breath of fresh air in terms of their commitment to enhancing the biodiversity of our land.
From the moment we engaged with Greenbelt, their professionalism and dedication to sustainable land management were evident. They have not only met but exceeded our expectations. The positive impact they've had on our estate is truly remarkable.
One of the standout aspects of Greenbelt's service is their focus on enhancing biodiversity. They've introduced a range of native plants and wildlife-friendly features that have transformed our green spaces into vibrant ecosystems. It's not just beautiful to look at; it's essential for the overall health of our local environment.
Moreover, their team is a pleasure to work with. They are knowledgeable, responsive, and genuinely passionate about their work. They've gone above and beyond to educate our community about the importance of biodiversity and sustainable land management, making us all more conscious of our environment.
In addition to their excellent work, Greenbelt's website (greenbelt.co.uk) provides valuable information and resources, making it easy for residents to stay informed about their initiatives and upcoming projects.
Overall, Greenbelt is a company that truly cares about the well-being of both the environment and our community. I couldn't be more satisfied with their services, and I wholeheartedly recommend them to any housing estate looking to improve their land management and enhance biodiversity. They deserve every bit of their 5-star rating and more! Thank you, Greenbelt, for making a positive difference in our neighborhood.”
“One star is simply too much but not able to give half a star. They never answer emails regarding the extortionate charges for gardening. How they get away with it beggars belief. It needs regulating. Their yearly bill carries an admin charge per property of £59.00. The bill is paperless! Since when has a gardener charged for admin!!!!”
“It’s that time of year again when the money demand for work/inspections not done hits the inbox. In over ten years in my house I have yet to see anything for my money apart from a small area of grass being cut. How this company are allowed to act the way they are getting away with is absolutely criminal. I also see they are getting all negative reviews removed from Trustpilot so won’t waste my time. At least Dick Turpin wore a mask when he robbed you.”
“This year marks 20 years of being extorted by this so called 'Land Management' company. Based out of Glasgow they could be on the moon for all the direct involvement they have with the maintenance of my development. They put the work out to local tender and the contract goes to the lowest bidder. The impact on the landscaping here has been a gradual degradation. Whilst large sums have been taken from the collective residents there is no reserve fund for unforeseen works. Anything over pruning or grass cutting involves additional charge. The practice of companies like this buying the rite to extort money from unsuspecting residents in perpetuity needs to be stopped. When in this world is it OK for anyone to continue to be paid regardless of the quality of their work? There has to be a break clause where the service or in this case the lack of a service can be publicly scrutinized and if necessary an alternative provider found and appointed. The alternative would render this arrangement as legalized extortion wouldn't it?”
“Absolute & utter robbery. Year after year after year, nothing done, weeds growing everywhere & no maintenance whatsoever. An invoice sent in November each year, which rises each time, with a list of fabricated work supposedly carried out by your 'workers' - when they can be bothered to switch their mobiles off & do some blasted work!! How much longer do we have to endure this shoddy & fraudulent garbage?”
“Absolutely con company ,charged a stupid amount per year on a new estate for no work done .. when the bill came through last year I asked when they where actually going to do some of the work they are meant to. No reply and no work done .. useless company with stupid charges”
“This Company is a SCAM. Absolutely no maintenance, breach their contracts then still try to bill you. I've refused to pay and am not paying. Others will soon be following suit also with the lack of care. It's a SCAM people”
“Charges are going up at an exhorbitant rate ! For what ? Doesn’t cost thousands to cut some grass footpaths in a field and a playpark ! Playpark is a mess constantly vandalised by outsiders , as residents we are constantly clearing the rubbish in it .
Other estates in area pay a fraction of our charges and the estates are immaculate .
Worried about the increase in charges as it’s quadrupled in the few years I’ve lived here”
“They do NOT deserve one star. Liars. Thieves. Atrocious customer service. If you’re buying a property and Greenbelt are the management company for the development, whether you are buying new or an established home, turn around and walk.”
“Greenbelt is the worst company for customer care I have ever dealt with. The quality of their maintenance on our large 463 home estate is dreadful, especially woodland maintenance, They overcharge their own fees (over £25,000) and refuse to provide any details of their own charges, their contractors or other amounts charged for. They also charge for work not carried out and produce standard generic inspection reports which are just copied each year. I have sent Greenbelt more than 20 photographs this year of defective maintenance without response. Perhaps their worst fault is a total refusal ever to admit any fault to any customer. Myself and my neighbours now complete the bulk of the maintenance on our street ourselves. If I could I would give a rating of minus one, I would Greenbelts performance is so bad. Attached just one photograph of one of the borders on the estate where new planting should have been completed in March 2021.”
“We have issues on our site with maintenance, Greenbelt don't respond to emails and the actual work they say they do is not accurate. Having tried to get them to sort out issues over many years it is difficult to see where to go next.
We have uncared for trees,bushes and litter everywhere.
The only option for me has been to reduce my payments to them.”
“I can only support all these negative opinions which match my experience of Greenbelt. I caution anybody to take care in purchasing a property where Greenbelt are involved as it will cost a considerable amount of money for a poor or non existent service!”
“Avoid this company at all costs . Very high costs for a very poor service. Their staff are argumentation, arrogant , could careless what you complain about.”
“Bestwood village greenbelt areas gave gone from beautiful green grass social areas to 4 foot Hogweed covered high risk areas as Greenbelt have not maintained the area at all this year and cut the grass only once last year. Despite villagers pleading for them to make this area safe, they have taken no action. Greenbelt suster companies do not respond to urgent requests and do not answer their phone. They do not have an office with staff and their phone number has no one to answer it. There are no office staff. I have This company service is not only a discrace, but I it is putting children at risk. Hogweed is a risk to health and can cause severe allergies and liver failure.”
“Lying and conniving staff, only do the absolute minimum and they do it badly. Photo evidence of workers hiding and dumping waste in woods which they've been paid to clear and dispose of off site. Very little knowledge of trees and landscaping. This company is an absolute joke.They care very little about customer satisfaction, only interested in charging as much as possible for minimum work and maximum profit. Disgraceful company, avoid at all costs.”
“Complete criminals
Complete criminals. How this is legal in this day and age is unbelievable. We are one house out of over one hundred who pay £45 a month to this cowboy outfit. On top of this we normally receive a couple of extra costs to pay for extra work throughout the year. When you look at the breakdown of the bill it is a complete joke. I know of people who are falling ill due to the stress caused by this company and how they work. We are completely tied in to them via our deeds and there seems no way out at the moment. I'd never buy a house linked to these ever again.”
“Appalling company. Shocking customer service. Inability to deal with the simplest query. Maintenance is poor or non-existent (yet still billed). Inspection fees make up more than half of the bill yet no one on our estate has EVER seen this fictional inspector!
Question the bill and just get hit with late payment fees and threats of court action. Email their ‘customer care’ address and expect an auto reply claiming to contact you within 20 working days. I emailed them in October 2018, I’m still waiting for a reply!”
“They charge for work they don’t do. Now have the shrubs and weeds from their ownership coming into my property. Promises of phoning back but never do. Their charges are more than my water, gas and electric per month rip off doesn’t adequately describe this company. If you are buying a new build ask who is going to responsible for the open space it GB THEN RUN AWAY AS QUICK AS YOU CAN”
