“My partner and I had a lovely stay at Greenside, York on Saturday 14th September 2019! We had arrived late Saturday night, after having to book a room at very short notice due to a booking issue at our intended hotel, but the landlady was very welcoming, kind, smiley and helpful! She gave us the choice of two rooms and showed us to our chosen room, which was clean, pleasant, comfortable and spacious. The landlady told us we could get cash to pay at the local shop next door then left us to settle in to our room, unpack our things then visit the cashpoint at our leisure. Upon our arrival the landlady smilingly greeted us again and went through the breakfast options, in which we were given a variety of choice for what we wanted to have. We were told the breakfast times then we went to our room and settled in for the night. The next morning we came down to breakfast in the breakfast/dining room near the end of the breakfast hour, but the landlady greeted us with a smile and a good morning then told us we could sit where we liked. We chose a table then she came over to us and gave us a choice of cereals, hot drinks and full cooked breakfast or poached egg on toast. When we'd said what we wanted the lady went to the kitchen then came back presently with a tray bearing a coffee jug and milk, two glasses of orange juice and coffee cups, as well as cereal and several slices of toast. Not long after the landlady's husband came with the cooked breakfast and egg on toast. The whole time we were served promptly, cheerfully and smilingly by the landlady and her husband and were made to feel very welcome! We were also allowed to take our time with everything and not rushed at all especially with the checking-out process. The food and the location were also very lovely! We would definitely recommend Greenside and will be booking there again in the future! 5*!!”
