Groupon Reviews

2.0 Rating 1,137 Reviews
23 %
of reviewers recommend Groupon
2.0
Based on 1,137 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 25%
Accurate And Undamaged Orders
Greater than 56%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Groupon 1 star review on 21st November 2023
Mike H.
Groupon 1 star review on 11th May 2023
Kim T
Groupon 1 star review on 9th May 2023
Anonymous
Groupon 1 star review on 5th July 2022
Anonymous
Groupon 1 star review on 5th July 2022
Anonymous
Groupon 1 star review on 5th July 2022
Anonymous
Groupon 1 star review on 5th July 2022
Anonymous
32
Anonymous
Anonymous  // 01/01/2019
Prompt delivery of a great value product
Helpful Report
Posted 6 years ago
great offers.
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Posted 6 years ago
Returned items and prompt refund which was not expected so Thank you for that Groupon
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Posted 6 years ago
Delivered within time scale, quality of goods as expected and a good response from the helpline team.
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Posted 6 years ago
Fantastic quality pillows at an amazing price and very quick delivery service
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Posted 6 years ago
Excellent service and kept up to date at all times.
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Posted 6 years ago
Good deals and price on items and good delivery times also you can contact them by phone .
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Posted 6 years ago
They have beauty and hygiene products and in sport direct they do not send me to Spain
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Posted 6 years ago
Very good service and great variety of deals. Customer service very good at dealing with any issues or queries.
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Posted 6 years ago
Never a problem with my order
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Posted 6 years ago
I ordered two carpets and a soft sheet on the bed Now my child can play on a warm carpet and I sleep on a soft and warm bed Thanks
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Posted 6 years ago
Groupon has improved hugely. Fantastic products, really good service. Fast dispatch times.
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Posted 6 years ago
good pricing
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Posted 6 years ago
The discount for an escape room experience was fantastic, half of what I would have had to pay. I have now joined and will be regularly looking for deals.
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Posted 6 years ago
problem with a purchase,i contacted them about this and they acted quite quickly ,just asking to send photos of the problem .they replied within three days and because the stock of the item i had ordered was sold out.they offered me the choice of either a full refund or a fifteen pound refund if i wanted to keep my order(it was where it had been packed and had scuff marks on it which were really out of sight and did not really affect it )so all is well
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Posted 6 years ago
They have great bargains
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Posted 6 years ago
Very efficient with communicating. Extremely thorough.
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Posted 6 years ago
Groupon website are very easy to use and have lots of various activities to choose from.
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Posted 6 years ago
Item arrived in good time. Quality was good and it arrived quickly.
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Posted 6 years ago
Good deals and variety of options
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Posted 6 years ago
Groupon is rated 2.0 based on 1,137 reviews