GSFCarParts.com Reviews

4.5 Rating 51,349 Reviews
88 %
of reviewers recommend GSFCarParts.com
4.5
Based on 51,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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Delivery was good but I find the online catalogue both confusing and misleading. Unlikely to use the delivery service again.
Helpful Report
Posted 3 months ago
You advertise parts and when you go to order them they are out of stock everywhere !. Only a very few parts are actually available
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Posted 3 months ago
Some parts for my classic car wasn't same as I ordered but it still better then nothing..( ordered some rubber gasket and received my double order for cork ones ..)
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Posted 3 months ago
Damaged boxes when delivered
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Posted 3 months ago
Was sent wrong parts for my car, so had to return them but I had to pay the postage which I think they should pay when it was there mistake.
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Posted 4 months ago
All in all experience was ok, delivery was later than advertised it was dark by the time rad arrived, also the radiator purchased was not suitable for my car even though the web site said it was, I had to spend extra time making it fit then the day after I had to purchase all new hoses that fitted correctly
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Posted 4 months ago
All ok except for 1 item that showed as in stock, but after checkout etc finally sent an email to say no longer in stock!?! Why not just update the website as out of stock?? I checked after this and the website says i can still buy it!??1
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Posted 4 months ago
1st time I ordered for next day delivery I received parts the next day. Since then I.ve ordered twice for next day delivery and received 3 to 5 days later. But I still think GSF is great 👍👍👍
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Posted 4 months ago
Parts ordered successfully but delivery failed. Parts were taken to another address
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Posted 4 months ago
I would have liked to give 5 stars as per usual. However, on this occasion the parcel delivery was very badly packed. It was thrown together, with the heaviest item 5ltr oil bottle on top of paper filters. Luckily was able to reform deformed panel filters as best as possible. Perhaps the team at warehouse packing could do with schooling on how to pack a delivery box properly. Heavy's on bottom, lights on top.
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Posted 4 months ago
The part didn't come on the agreed day. The part box was a right mess , that back DPD had re- boxed it . It was the cheapest part , between the part chain so that was good .
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Posted 4 months ago
The delivery driver didn't even knock.Just left parcel in porch.Also no invoice .
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Posted 5 months ago
Prices ok, but parts arrived late despite paying for next day delivery and in damaged boxes. Also no answer from call centre when I rang twice to chase delivery.
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Posted 5 months ago
Wrong parts sent to me and it was a hassle returning them in store
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Posted 5 months ago
Order process seamless: opted to pay for next day delivery as part was urgent and vehicle needed for journey in 2 days time (on weekend). UPS failed to deliver (communicated this at 2008hrs, after I had stayed in all day waiting for part). Sent immediate email to GSF communicating my disappointment, but no support response received until Monday, when they confirmed they would refund the next day delivery payment (my request, not their suggestion): no apology for failure to meet expected standards. I therefore had to find alternative transport at short notice: not ideal.
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Posted 5 months ago
Parts were good quality but this was let down by very poor packaging. Fortunately the shocks were very tough and not damaged by the poor handling.
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Posted 5 months ago
Ordered breaks for my Mazda 4 times and gor a refund and cancelling with no call.
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Posted 5 months ago
I ordered break pads and disks. The break pad box was crushed and all the bits inside the delivery box it was also missing a anti sqeek plate
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Posted 6 months ago
When I received the package, the ordered parts were missing. After reporting the incomplete order to customer service, I received the missing parts the next day. rating 3 this time
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Posted 6 months ago
Brakes fine brake pads wrong size , by the time I’ve paid postage to send them back I’ll be out of pocket
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Posted 6 months ago
GSFCarParts.com is rated 4.5 based on 51,349 reviews