GSFCarParts.com Reviews

4.5 Rating 51,354 Reviews
88 %
of reviewers recommend GSFCarParts.com
4.5
Based on 51,354 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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Nothing wrong with GFS just wish they would use a good delivery service had to ring to find out where my order was to find courier had left it at post office five miles away no note to say that he had been very poor delivery service
Helpful Report
Posted 1 month ago
Their deals used to be better and sometimes their codes dont even work .rang their customer services and rude operators
Helpful Report
Posted 1 month ago
Only 1 box of a 2 box order arrived, no way of contacting a 'human' and phone number dosn't ever work. When in store staff are rude and act like you are interrupting their day!! I will put money on the company is collapsing
Helpful Report
Posted 1 month ago
Contacted them twice about non delivery. No answer. Tried ringing customer services but the number they provided does not exist. A week into the order and dpd say they have not got it yet. See picture. Good service it is not.
Helpful Report
Posted 1 month ago
part was wrong
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Posted 1 month ago
Ordered on Thursday paid £9.95 next day delivery. Eventually received on Tuesday. Shocking service
Helpful Report
Posted 1 month ago
Battery arrived having leaked in box. And stank of acid which I had to quickly wash off my hands. So have requested a refund as I had to go out and purchase another.
Helpful Report
Posted 1 month ago
I ordered a car battery which apparently got delivered to the wrong address! I was then advised I could get another one sent out to me, it was only for me checking the status and make sure delivery would be met to be told the item was out of stock! In the end I had to order from somewhere else!
Helpful Report
Posted 1 month ago
Came to late and the delivery driver carried the battery upside down even know there was a sticker on the box which way to carry it and it leaked battery fluid on my floor
Helpful Report
Posted 1 month ago
Information held about vehicle details is false consequently will order part that is not compatible to your vehicle
Helpful Report
Posted 1 month ago
It took over seven weeks for me to get this battery, after many failed telephone calls and messages of two sorts I finally got someone to say they would send another one out.
Helpful Report
Posted 1 month ago
sent me the wrong part
Helpful Report
Posted 1 month ago
Ordered battery on website with my registration number never arrived was told my house number doesn't exist???. Asked for delivery the same day was refused asked for a refund 5 days ago still not arrived.bought a battery and was told that the battery I ordered from gsf was not suitable for my vehicle.AVOID
Helpful Report
Posted 1 month ago
Absolutley Pathetic. Wiper motor purchasdd, fitted but worked in reverse. Drove back to GSF Indian Queens to show / proove the motor was in wrong direction (no wipers in the rain), Dale refused to come and see it, said part must be in original box before he would look into the problem. Returned home , removed and returned the motor in the box. Dale said it is the correct motor as recommended by Nissan. After 20 minutes of staff fiddling to find a switch to reverse the polarity, i was told i should put the motor back in and fiddle the car electronics with special equipment that usually only a mechanic would have. By this time is was very unimpressed and said I wanted to return the motor. Because I had it delivered, I was told I would have to take it home, complete the return on line, and when there was a response, I would need to bring the motor back!! I live 8 miles 20 mins away, so 3 trips is 48miles and 2 hours of my time wasted. I have now ordered the part through Autodoc who are far more professional, and the motor states it is for a right handed vehicle. I will not use GSF again, and will persuade my friends to also use Autodoc in future.
Helpful Report
Posted 1 month ago
Not all the item was added in my order.
Helpful Report
Posted 1 month ago
Very Poor servce still waiting on a call back and a credit for a failed dekivery item.
Helpful Report
Posted 1 month ago
Ordered a battery for next day delivery, didnt receive a confirmation for 4 days and parcel was delivered a week late! Wouldnt reply to emails, everytime i tried calling it was same automated message saying no agents available or i called out of hours (which i didn’t) really appalling from This company, was my first using then but is definitely my last as well! Never bother to write reviews but this was a shocking experience!
Helpful Report
Posted 1 month ago
From oder to delivery all went down hill! Website enticed me with keen price and swift delivery. I expected delivery from local branch, but product arrived via courier, after 5 days. Will I use this outfit again? Only if I want to messed about. A brown service, from a brown company.
Helpful Report
Posted 1 month ago
Part not delivered, had to chase this, told damaged in delivery, then had to wait too long for replacement
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Posted 1 month ago
Never again wrong parts sent out , rang to get assistance I was told to reserve the correct part at my local branch so I did I attended the local branch to collect and was told they would ring me when the part was ready 2 weeks on still no phone call ... My local branch was like a circus so unprofessional
Helpful Report
Posted 1 month ago
GSFCarParts.com is rated 4.5 based on 51,354 reviews