Habitat Aid Reviews

4.9 Rating 84 Reviews
96 %
of reviewers recommend Habitat Aid
4.9
Based on 84 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
95%
Customer Service
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Anonymous
Anonymous  // 01/01/2019
I had ordered a few different kind of bare root fruit trees from Habitat. When they arrived they were reasonably well packaged, but didn't look they would survive the season. Frail, dry, weak single sticks with barely any roots. I was quite upset, felt cheated, but planted them regardless. Late March this year they had started showing signs of life. Then within a few weeks they to grew large leaves, branching out. They are strong and happy now, therefore so am I. I am glad I didn't write review when back then, because I like to give positive ones. I recommend Habitat, they are good at what they do.
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Posted 1 year ago
Bought 4 packs of wildflower meadow seeds for heavy clay (Kent Weald) soil. Planted the seeds last September having spent 3 weeks preparing the soil, including double digging the ground. Anyone working with Kent Weald soil knows how much effort went into that - we garden with a mattock and pickaxe. The meadow has now germinated. We kept it well watered during the long dry spell and reseeded some areas that had failed. Currently we have many different grass species and approximately a million plantains. No complaint there. The grasses and plantains waft around nicely in any breeze..... The problem occurs when you insert the word wildflower. Finding a wildflower plant in the meadow is akin to seeing a pig flying overhead. Almost zero perennial plants and a couple of annuals. Definitely no yellow rattle, which doesn't help matters. I realise that we have had a strange winter, but all the annuals and perennials that self seed in our herbaceous borders, from year to year, have done so in spades this year. We have not wasted time on this company and have spent more money buying a suitable "Weald" wildflower mix from another supplier. We will have to grow plugs and seed again this autumn to catch up to where we should be if a decent mix had been supplied first time. Very annoying.........
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Posted 3 years ago
Follow up to the last review: Habitataid sent over the replacement plants that were healthy, so I raise my rating to 5 star.
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Posted 4 years ago
It's not been a good experience so far but it may yet be redeemed. I ordered the 75 marginal pond plug plants for £95 on 19th May. After chasing Nick, he told me it would arrive on the 5th June. Eventually it came on the 11th June. 2 trays, one on top of the other crushing the contents. Most yellowed, some dead. All in all most fit for the compost heap. Sent photos to Nick and after quite a few emails and many unanswered calls, I'm promised a replacement delivery which should arrive in July. I get it that things go wrong with subcontractors but when they do, they should be fixed quickly and seamlessly without having to endlessly ask for updates. Will update if it all turns out ok.
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Posted 4 years ago
Delivery was bang on time, and all plants packaged well and looked great. Now just waiting for them to grow!
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Posted 4 years ago
The pond plant collection has been in our new pond for a month now and already the pond looks like it's been there for ages. The plants are growing fast and the wildlife is coming, with tadpoles and various insects all appearing. Really good fast and reliable service
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Posted 4 years ago
Ordered 50 plants for £75 and was expecting a large range of plants - instead I received 5 lots of 10 tiny plug plants. Disappointing! I think I will stop buying online
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Posted 4 years ago
I much appreciated the prompt personal attention to my order, small as it was. The trees arrived on time and in excellent condition. Well done Habitat Aid.
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Posted 4 years ago
I have used Habitat Aid on a number of occasions now and have been delighted with both the quality and range of products available. This has been matched by the excellent customer service provided by Nick and his team. Can highly recommend. John C Stone (ReNature).
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Posted 4 years ago
Excellent advice, and patience with my many queries!
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Posted 4 years ago
Yet another well-packed and delivered parcel of healthy trees now in the ground. Thanks for the personal touch in an impersonal world............. the emails and website info. that makes purchasing quite irresistible. I now have to get the t-shirt.
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Posted 5 years ago
The trees,25 salix alba, arrived in good condition on the date specified and are beginning to show signs of growth. Would definitely recommend Habitataid for the product and associated service
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Posted 5 years ago
We love Havitat Aid
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Posted 5 years ago
I am delighted with the coir mats which have covered the edge of my pond. The service was excellent and delivery was on time.
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Posted 5 years ago
Very helpful when I called, swift delivery and fabulous plants. I’m looking forward to watching them grow.
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Posted 5 years ago
Decided to buy six fruit trees for the garden. Nick was very helpful in suggesting suitable varieties from heritage stock. Delivery quicker than estimated, trees arrived in good condition.
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Posted 5 years ago
Ethical company, great service and advice, highly recommend.
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Posted 5 years ago
Excellent trees and a good source of native plants.
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Posted 5 years ago
Contacted Habitat about by oreder they were very helpful. Very impressed.
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Posted 5 years ago
Hedge arrived promtly, in good condition and woth clear instructions. Good value for money
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Posted 5 years ago
Habitat Aid is rated 4.9 based on 84 reviews