Harrisons Carpet & Flooring Reviews

4.7 Rating 4,923 Reviews
94 %
of reviewers recommend Harrisons Carpet & Flooring
4.7
Based on 4,923 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.8 out of 5
Read Harrisons Carpet & Flooring Reviews
Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

Write Your review

Tell us how Harrisons Carpet & Flooring made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
we need the installer to come back to lift the carpet in the hallway to find a sharp object that we cant find but keep standing on it
Helpful Report
Posted 2 years ago
Great selection of carpet choices. It could've been overwhelming but Rob (North Shore) listened to what we needed and helped to narrow our options. Our renovation was delayed due to lockdown and the team were very patient with booking a new install date. When the time came, the installation was efficient and we're very happy with the final result.
Helpful Report
Posted 2 years ago
Good Value for money Prompt efficient service
Helpful Report
Posted 2 years ago
Installation was excellent
Helpful Report
Posted 2 years ago
Top rating for carpet installation. This was our second installation for carpet. Less rating for vinyl installation.
Helpful Report
Posted 2 years ago
For a large organisation, the franchise-holder has to be good as a representative. Russell and Shirley Gowans are good, focussed on the job requirements and preferences, while attending to details so that no misunderstandings occurred as to who will do what. Their sub-contractors were also efficient, but seemed pressed for time. They tolerated what they had to with the clients (us) being in the house at the same time, shifting stuff - which may well have been annoying, but necessary in our small house. The other BIG aspect was that all this was done betwixt and between Covid lockdowns, which caused more than one "rescheduling" and happily this worked out to the advantage of both parties. In all, the prevailing attitude was one of goodwill and firm resolve to get the job done, overcoming any and all obstacles. We're happy with it!
Helpful Report
Posted 2 years ago
Very reliable and great product.
Helpful Report
Posted 2 years ago
Great service and the installators of the laminate flooring & carpet were efficient, helpful and friendly. Thanks you guys
Helpful Report
Posted 2 years ago
Very happy thank you. Would use again. The carpet we purchased looks great
Helpful Report
Posted 2 years ago
great service and loved the finished product
Helpful Report
Posted 2 years ago
Love the carpet, colour and texture. Installation quick, representative helpful and knowledgeable.
Helpful Report
Posted 2 years ago
Installer needs customer service training.
Helpful Report
Posted 2 years ago
we found Harrisons excellent to deal with. Service was excellent and prices competitive.
Helpful Report
Posted 2 years ago
Great service.
Helpful Report
Posted 2 years ago
Thanks for doing a great job, earlier than initially scheduled so finished ahead of time for us.
Helpful Report
Posted 2 years ago
Kaye was very friendly & gave great advice & solutions
Helpful Report
Posted 2 years ago
After a short hiccup, all’s well which ended well
Helpful Report
Posted 2 years ago
Good service and carpet fitting.
Helpful Report
Posted 2 years ago
Great product and install service but Christchurchs customer service needs alot of work
Helpful Report
Posted 2 years ago
Follow up time is 5 weeks needs to be sooner.
Helpful Report
Posted 2 years ago
Harrisons Carpet & Flooring is rated 4.7 based on 4,923 reviews