Harrisons Curtains & Blinds Reviews

Name: Harrisons Curtains & Blinds
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.57

4.6 Rating 1,464 Reviews

90 %

of reviewers recommend Harrisons Curtains & Blinds

Company Reviews

Metrics

Info

4.6

Based on 1,464 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Curtains & Blinds 5 star review on 16th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paula was great to deal with,installation was very well done and straight forward,love my new curtains and blinds,would certainly recommend to friends and family”

Helpful Report

Posted 13 hours ago

“We used them for our new build curtains. Curtains "Looked amazing" But 1.5 years on the curtains hems were coming undone. there was only one stich holding them hem up on both curtains, ( the quality of workmanship was not good! Also the roman blinds are now all breaking as they only have ONE loop of stitching on each hole. if they had been made to a quality standard this would not of happened. I made contact on 5/09 2023 and got this response!! ""this is deemed to be wear and tear. If the seams had come down a few weeks after installation, we would fix it however as it's nearly 2 years down the track, we suggest you find someone local to repair these for you." (Harrisons on there website say they have the most robust warranties....) I then made contact a month later to the main branch who said this wasn't a good standard and they would be in touch... i then made contact again on 16/02/24 after no one getting back to me again, they said they will get someone to call me back and look into this.... hence me here doing a review and looking to take this further We spent a lot of $$ thinking that we would have a bit more than a 1.5year warrantee on our curtains and more than one stich to hold them hem up the Quality and customer service hasn't been good at all.”

Helpful Report

Posted 1 day ago

Hi Harley, Thank you for your feedback. I apologise that you have not been happy with the workmanship and customer service. As you can appreciate it is difficult to determine how products are being used in each individual home. We are given guidlines by the manufacturers that we base our decisions on. Thanks, Customer Care

Posted 7 hours ago

“Appreciate the quick reliable service from Carol and the gentleman who installed the drapes”

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Posted 2 days ago

“Was impressed with the assistance given to get the right product and the most economical product.”

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Posted 3 days ago

“right from the intial phone call nothing was a problem. Olivia came and measured up, gave me some excellent suggestions. I was aware it would take some time to order and install as we were about 10 days out from Christmas. Once they received curtains, the installer was there, curtains were in and I love them. Beautiful colours.”

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Posted 3 days ago

“Great service, design advice, communication, product and installation. I’m so happy with the results.”

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Posted 1 week ago

“Very effective "blockout" blind, very efficient installer..”

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Posted 1 week ago

“Professional and reliable. Quality of carpet and curtains is great. Got what we ordered. Will use again.”

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Posted 1 week ago

“Very helpful & good service from Carol blinds working well”

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Posted 1 week ago

“Great products, greta price and great service, would highly recommend”

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Posted 1 week ago

“Easy process and knowledgeable staff. Make it so easy and simple to choose curtains and fabric”

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Posted 1 week ago

“We are very happy with our curtains and the service provided”

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Posted 1 week ago

“We love our curtains from Harrisons. They had a great selection of fabric to choose from and offered friendly and very knowledgeable advice. An absolute pleasure to deal with. We are very happy and will definitely use Harrisons again.,”

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Posted 1 week ago

“Great product, great service and great value for money.”

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Posted 2 weeks ago

“Most stressful part of the whole new build. Quality was very below what I was expecting from such a high profile business. 1 year to complete final instal. Very disappointed that 2 emails were sent to Harrisons to complain about quality and no reply to either. Where is your customer service? Franchisee very helpful at trying to remedy problems with the quality of curtains.”

Helpful Report

Posted 2 weeks ago

Hi Sharon, I was very sorry to hear that you have not been happy with your Harrisons experience. I am glad that the business owner was able to help you to resolve issues. Thanks, Customer Care

Posted 1 week ago

“Donna was absolutely wonderful and everything we asked of her she was happy to oblige. Barry - the Installer was professional and did an anzing job. Thanks to all those who made the curatins and blinds as well.”

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Posted 2 weeks ago

“great service prompt delivery”

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Posted 2 weeks ago

“fast reliable quality and friendly service.”

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Posted 2 weeks ago

“Paula was really helpful with suggestions and colour options for our curtains and blind, and we appreciated her knowledge and advice. Once they were installed, they look fantastic and have transformed our home.”

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Posted 2 weeks ago

“We were exceptionally happy with the whole process of finding window dressings. From first contact, consultant home visit and advice, to delivery and installation. Friendly, helpful and professional. We would highly recommend your services to others, and happily use your services ourselves again.”

Helpful Report

Posted 3 weeks ago

Harrisons Curtains & Blinds is rated 4.6 based on 1,464 reviews