“I purchased an item from this store, which they stated was in stock, took a long time to receive it. Once received i immediately notified them i would like to return it. It took 3 emails before someone responded. After a couple of emails back and fourth, which usually take 3-5 days before they would respond back, their last email response was i did not follow their returns & refund policy. I copied and pasted their terms and again showed them proof i was in compliance and again up against silence. I would not recommend them.”
“Terrible company. Ordered 3/21, item shipped 3/26. The link is a China tracking ( online never showed it would ship from China) and its been sitting there since 4/2. Email then and get same answer over and over. Shipping delaying because of COVID. Taking 2-4 weeks. It’s been 5 weeks. No product, they won’t even acknowledge it hasn’t moved in shipping. I paid thru PayPal. Praying I get my money back from PayPal.”
“this company is a rip off,i tried like everyone else to get a refund and they said no,so i went to paypal and filed a complaint against them,they have a few days to answer my complaint,if not paypal says they will step in and i will get a refund from paypal,so people go and look and see if paypal paid them if they did you are insured,go luck”
“Same issue as everyone else. Pleasant emails to my inquiry, refusing to refund my money and telling me to be patient. Tracking still says "logistics order has been created" when translated from Chinese 4 1/2 weeks after order. I've disputed it directly with my credit card issuer.”
“Like everyone else, this is a scam. Bought the fitness bands late March and it’s still apparently shipping from China. Customer service will not return emails and they blame slow response due to the pandemic. Essentially they found a niche and ran with it, now we are SOL. Screw this company”
“ZERO STARS: BUYER BEWARE
I ordered the Ultimate Workout Set on March 24th. Nowhere does it say that this product ships DIRECT FROM CHINA! Had I known with the Coronavirus Pandemic I would not have ordered.
I tried to cancel my order through Customer Service March 30th, and I was told it was too late because it was shipped already. I was given an App Link to track the package.
As of today, April 26th, the tracking says my package is still in Zengzhou China.
I will never buy nor recommend anybody to buy from this company.”
“This “business” is a scam, they take your money, provide a fake tracking system and your item never arrives. When you contact “customer service“ they run you in circles in broken English. One day my package was in Chicago, a week later it was just being shipped. Stay away!!!”
“Ordered resistance bands March 22. It’s April 17 now. They told me via email it was on the way March 30. Since then i’ve been back and forth with their customer support. One day theyll tell me is shipped 3-5 days ago. Then they’ll tell me it shipped 1 day ago.
The tracking number they gave has said accepted in China since April 8. No movement at all and they’ve refused a refund after the first 24 hours.
I understand delays with the pandemic but it’s been almost 1 month and its still in China? (Im in Nj) with no new update in 9 days?!
Meanwhile ordered the same thing on Amazon and it shipped within 2 days and will arrive April 21-24.
“My resistance bands have been on delivery since 3/22. They gave me a tracking number and it did not match ANY of the delivery companies. I sent them a nasty email and received one back stating that their system had problems due to the pandemic and that my package was delivered 1-2 days ago. REALLY!!! Definitely a scam and I’ve been had like a lot of other people. Hopefully PayPal will get my money back for me. Not holding my breath though.”