Harveys Furniture Reviews

1.4 Rating 127 Reviews
8 %
of reviewers recommend Harveys Furniture
1.4
Based on 127 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 20%
Accurate And Undamaged Orders
Greater than 63%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week

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Harveys Furniture 1 star review on 19th August 2022
Anonymous
Harveys Furniture 1 star review on 19th August 2022
Anonymous
Harveys Furniture 1 star review on 12th June 2020
Alison
Harveys Furniture 1 star review on 12th June 2020
Alison
Harveys Furniture 1 star review on 3rd June 2020
John F
Harveys Furniture 1 star review on 3rd June 2020
John F
Harveys Furniture 1 star review on 3rd June 2020
John F
1
Anonymous
Anonymous  // 01/01/2019
1
Verified Reviewer
We purchased a cream leather 3 piece suite from Harveys in 2016, we were advised to pay for the insurance due to it costing over £3,000 then less than two years later we noticed the leather was starting to flake on the headrest area, although we regularly used the cleaning kit supplied by Harveys when we purchased it, when we contacted Harvey to ask what they can do about it as we had taken there insurance cover we were told there was nothing they can do and that the insurance was only cover for the mechanical recliner mechanism and motors, so now I'm having to patch up with repair kits while saving to replace all chairs.
Harveys Furniture 1 star review on 19th August 2022 Harveys Furniture 1 star review on 19th August 2022
Helpful Report
Posted 1 year ago
1
Alison
I bought a faux leather corner sofa , roughly 2 years ago. In March I contacted you and sent photos of one of the seats where the faux leather is peeling. You replied and said this was due to general wear and tear. The irony is that the seat that is peeling is very rarely used and the ones that are used are not peeling. There are now patches of brown material showing through my slate grey sofa, which I feel is a disgrace on a 2 year old sofa. If you are selling a sofa it should last more than 2 years even with general wear and tear. A sofa is an expensive piece of furniture and I certainly don’t have money to replace one every 2 years. Please please do not buy the faux leather sofas from Harveys
Harveys Furniture 1 star review on 12th June 2020
Helpful Report
Posted 3 years ago
1
Alison
I bought a faux leather corner sofa , roughly 2 years ago. In March I contacted you and sent photos of one of the seats where the faux leather is peeling. You replied and said this was due to general wear and tear. The irony is that the seat that is peeling is very rarely used and the ones that are used are not peeling. There are now patches of brown material showing through my slate grey sofa, which I feel is a disgrace on a 2 year old sofa. If you are selling a sofa it should last more than 2 years even with general wear and tear. A sofa is an expensive piece of furniture and I certainly don’t have money to replace one every 2 years. Please please do not buy the faux leather sofa from Harveys
Harveys Furniture 1 star review on 12th June 2020
Helpful Report
Posted 3 years ago
1
John F
My two new sofas are disgusting I complained after having them 9 days I was told it's natural ware and tare also the dont aline was told it's natural for manufacturers to leave room for movement there customer service is disgracefull some very rude and abrupt Harvey's send a firm round to inspect them what a waste of time they get a great deal of business from Harvey's so are always going to be on there side I WOULD NOT RECOMMEND BUYING YOUR NEW SOFAS FROM THEM
Harveys Furniture 1 star review on 3rd June 2020 Harveys Furniture 1 star review on 3rd June 2020 Harveys Furniture 1 star review on 3rd June 2020 Harveys Furniture 1 star review on 3rd June 2020
Helpful Report
Posted 3 years ago
Harveys Furniture is rated 1.4 based on 127 reviews