Name: Hayloft Plants
Rating: 2.00

“I purchased a delphinium last year it flowers last year,this year it's 4ft7in tall & covers in buds thank you hayloft.pam from york”

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Posted 1 year ago

“PACKING GREAT. VERY FRIENDLY SERVICE DELIVERY WITHIN ALLOTTED TIME FRAME. CUSTOMER SERVICE FANTASTIC. HIGHLY RECOMMEND”

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Posted 3 years ago

“PACKING GREAT VERY FRIENDLY SERVICE DELIVERY WITHIN ALLOTTED TIME FRAME. CUSTOMER SERVICE FANTASTIC. HIGHLY RECOMMEND”

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Posted 3 years ago

“There was a bit of a mix up with my order, my fault. Zoe helped sort it out today, she was very helpful didn’t make me feel bad about my misunderstanding of the ordering form. She couldn’t have been any more helpful, brilliant 😄”

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Posted 3 years ago

“Thanks for replacing my asters. Very much appreciated John Coltart”

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Posted 3 years ago

“Unfortunately, I thought, I did not visit the reviews until after I had bought my plants. I was expecting the worst, but on receipt, which was almost by return, the plants proved in good condition. Well done Hayloft. Incidentally I read the reviews on a site called Trustpilot. I tried to post my review on the same website. This proved impossible due to deficiencies in their website. I would certainly like to give them one star.”

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Posted 5 years ago

“This Spring we bought plug plants from Hayloft for flowering boxes. The plants have grown beautifully and, apart from one or two, we filled 12 boxes with Hayloft plants for a wedding last week. The boxes were much admired and transformed the reception venue. They continue to give pleasure to everyone. Thankyou Hayloft. .”

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Posted 5 years ago

“Recently received pack of 1 purple & 1 white Hardenbergia in 7" pots which were excellently protected & well wrapped, very impressed! Plants in fantastic condition & well grown - not the 2" 'twigs' that some companies send out baring no resemblance to the photographs! Plenty of printed information enclosed. I also phoned to double check that I should only pot them on & not plant out until next year after the frosts and the lady was most delightful & helpful so I would also say that their customer service is a tip top! I have ordered from Hayloft previously but didn't review as I didn't know how to... I have purchased French & English Lavendars, colour changing Calibrachoa and mixed Giant Fuschias to name a few, sometimes via QVC & sometimes directly. I have never been disappointed by the quality of the plants, packaging or professionalism of the company. TRULY EXCELLENT & HIGHLY RECOMMENDED! I read somewhere that Hayloft was started and is run by 6 women which is fantastic - you are all doing a smashing job and deserve much praise, well done and be proud - there is much competition out there!!”

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Posted 6 years ago

“Recently received pack of 1 purple & 1 white Hardenbergia in 7" pots which were excellently protected & well wrapped, very impressed! Plants in fantastic condition & well grown - not the 2" 'twigs' that some companies send out baring no resemblance to the photographs! Plenty of printed information enclosed. I also phoned to double check that I should only pot them on & not plant out until next year after the frosts and the lady was most delightful & helpful so I would also say that their customer service is a tip top! I have ordered from Hayloft previously but didn't review as I didn't know how to... I have purchased French & English Lavendars, colour changing Calibrachoa and mixed Giant Fuschias to name a few, sometimes via QVC & sometimes directly. I have never been disappointed by the quality of the plants, packaging or professionalism of the company. TRULY EXCELLENT & HIGHLY RECOMMENDED! I read somewhere that Hayloft was started and is run by 6 women which is fantastic - you are all doing a smashing job and deserve much praise, well done and be proud - there is much competition out there!!”

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Posted 6 years ago

“A few of the plants I received had died and they quickly replaced them for me with no hassle whatsoever.”

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Posted 6 years ago

“A few of the plants I received had died and they quickly replaced them for me with no hassle whatsoever.”

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Posted 6 years ago

“Happy with what I recieved, I have had no luck with the first batch of hellebores but they sent me another batch and that was great. What would be really helpful is the size of flowers and I havd bought things that on thd pictures they are much bigger than what I grow. I also bought some scented balls that mounted to nothing but I was very busy & forgot to ask them to send another batch, so they have never came out!!”

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Posted 1 year ago

“Good quality plants now doing very well in garden. Good value and timely delivery. I recomend Hayloft to everybody.”

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Posted 6 years ago

“I ORDERED A PENSTEMON COLLECTION OF 6 PLANTS , 2 OF THE PLANTS WERE DEAD THE OTHER 4 WERE OK. I CONTACTED THE SELLERS AND THEY QUICKLY REPLACED THE DEAD PLANTS , THERE MUST BE SOMETHING LACKING IN THERE NURSERY WHEN IT COMES TO CECKING THEIR PLANTS OUT FOR DELIVERY BECAUSE THE PLANTS HADNT GOT IN THE STATE THEY WERE IN OVER THE DELIVERY PERIOD , THEY WERE DEAD BEFORE THEY WERE SENT OUT. I WON'T BE BUYING FROM THEM AGAIN”

Hayloft Plants 3 star review on 14th July 2021

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Posted 2 years ago

“I purchased some Hayloft plants from qvc a few months ago Hemerocallis Princess Diana We were assured that they would flower in the first year as they were mature plant ie 3years old As yet all I have is leaves no sign of any flowers appearing I am slightly disappointed as I was looking forward to these beautiful flowers please could you tell me why they are not flowering they are being fed regularly with Flower Power”

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Posted 4 years ago

“Received very weak tiny plug salvia plants today. Will have to be potted on and nurtured. Not worth £12 .Clematis order had to be cancelled as plants wouldn't arrive for a year due to shortage.”

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Posted 5 years ago

“Good packaging.Plants only plug plants.Far too expensive.Can get from garden centre fully grown for that price One of alstomeria not growing well.Will not be using this company again.”

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Posted 1 year ago

“I have been waiting a year for some of my plants. 🤔. I was not informed of any delay in delivery even though nearly every time it got pushed back months and the plants where no longer available. Communication is poor. If I had not ordered the plants for others I may well have forgotten about them and have my money taken and no plants. I wonder if this happens with people frequently as it’s actually quite naughty. I have been assured I am a one off case but know this not to be so. I think hayloft need to seriously sort out their communication issues and consider if they are a fit company to exist. You can’t sell things you don’t have in stock. I understand the nature of horticulture and the uncertainty of and reliance on weather conditions etc for growth and success of plants but you need to be sure you don’t unintentionally take folks money and forget to give them their product or you could one day be up against some quite serious accusations. Best of luck in going forward”

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Posted 1 year ago

“Purchased a selection of Japanese Anemones in 2020. Arrived in plug form which was disappointment although packaging was excellent (I thought). Grew on as suggested but they didn't really do much. Planted out this Spring - only 4 of the 15 ordered actually grew and then after all the anticipated waiting - WRONG SPECIMEN !!! Complained and was sent vouchers immediately by return which I still have ready to spend but I'm no longer very enthusiastic. Once bitten and all that ! But have to say everyone I spoke to or had dealings with was extremely cordial.”

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Posted 2 years ago

“I ordered plants from Hayloft that were in good condition and planted them out but several months later they proved to be the wrong colour. I contacted Hayloft mentioning that I could seek redress via PayPal and was offered a £25 voucher. When this arrived it had the value of £20 on it. Company do not seem to be able or simply do not care to meet their orders.”

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Posted 2 years ago


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email

Hayloft Plants Reviews