Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Worcester
Rating: 4.40

4.4 Rating 3,380 Reviews

85 %

of reviewers recommend Hello Baby

4.4

Based on 3,380 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

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Hello Baby 5 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn’t receive whole order. Contacted customer services on the day the order was received and had one contact from them saying it was being referred to the supplier and nothing further. Now a week later.”

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Posted 2 years ago

“I paid to have my item delivered this Friday 22nd. I have now been informed it's going to be the next day. I have reasons for requiring this product on Friday.l”

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Posted 3 years ago

Hi Linda, Sorry to hear you're having issues with this delivery. Please can you contact our support team at customerservice@hellobabydirect.com who will be happy to help. Kind regards, Hellobaby

Posted 3 years ago

“Poor delivery promised 48hr but never materialised”

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Posted 3 years ago

“Bonjour . Toujours pas reçu ma commande et noel est passé .”

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Posted 3 years ago

“The item was squashed as a result of not being packaged carefully. I was very disappointed and wouldn't buy from here again.”

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Posted 3 years ago

“I have not received it yet. Greeting. Anette”

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Posted 3 years ago

“Did not arrive as promised date range. Responses to emails appeared to be auto generated and did not answer query.”

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Posted 3 years ago

“I have not got the item. Do you know when I will get it. It is not possible to search for the item on your messages.”

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Posted 3 years ago

“Well I still haven’t received my order yet so I can’t really write a proper review! Would like to be able to track but didn’t see any links?”

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Posted 3 years ago

“Unfortunately I still waiting my delivery. Its estimate to arrived in January :(. I hope arrived for Christmas”

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Posted 3 years ago

“Delivery is like 30-40days so make sure you purchase your items well in advance!”

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Posted 3 years ago

“10 + days have passed and my parcel never arrived.”

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Posted 3 years ago

Hello, I'm sorry to hear you are having issues with this order. Please can you contact out customer service team at customerservice@hellobabydirect.com who will be happy to help.

Posted 3 years ago

“Article reçu sans les vis pour monter la table d’activité. J’ai dû aller en acheter dans un magasin de bricolage pour que mon fils puisse avoir son cadeau d’anniversaire à temps.”

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Posted 3 years ago

I'm very sorry we weren't able to ship you the spare parts in time for your son's birthday. Please accept the apologies from both ourselves and the suppliers for the inconvenience this issue has caused.

Posted 3 years ago

“Haven't recieved my order yet purchased on the 27th of October”

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Posted 3 years ago

“Basket okay but No stand? I Contacted customer service still no news about it. I find it a bit overprice knowing i had to buy a stand in another shop as i won t let the basket on the ground.”

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Posted 3 years ago

“The shipment still hasn't arrived. Affordable prices though.”

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Posted 3 years ago

“Still waiting for the product to arrive it’s been over two weeks and beginning to wonder if it’s ever going to arrive.”

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Posted 3 years ago

“the item was not what we wanted.. the picture for the order was different to the one supplied with no reason or explanation. the one we got was flimsy and we felt it was a bit unsafe. it said up to toddlers but the thing look as if it would break anytime , and our child who is only 5 months old”

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Posted 3 years ago

“Have waited weeks. Still no delivery. I thought it would be 10 business days.”

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Posted 3 years ago

“Delivery took 6 weeks, I was told it would be 10 working days ie 2 weeks!”

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Posted 3 years ago

Hello, We're really sorry to hear that your item was delayed. Unfortunately due to the disruptions caused by COVID-19 a lot of our international parcels got delayed. The postal and courier services had a hard time coping with the increased amount of items being shipped. The situation should be improved now. Kind regards, The Hello Baby team

Posted 3 years ago

Hello Baby is rated 4.4 based on 3,380 reviews