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Hello Baby Reviews

4.4 Rating 3,380 Reviews
85 %
of reviewers recommend Hello Baby
Company Reviews Product Reviews
3,553
 Questions Metrics
4.4
Based on 3,380 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
2 - 3 Hours
Read Hello Baby Reviews
Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

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Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 6th December 2022
Phyllis Branham
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 15th November 2022
Robin Campo
Hello Baby 5 star review on 10th November 2022
Rianne McBride
76
Anonymous
Anonymous  // 01/01/2019
5
Carla Bishop
Carla Bishop
Verified Buyer
“Easy transaction...speedy delivery ,and really pleased with the item”
Hello Baby 5 star review on 11th December 2022 Hello Baby 5 star review on 11th December 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“I ordered some toys and am in Australia. They arrived in 4 weeks and are perfect. Thankyou Hello Baby”
Hello Baby 5 star review on 8th July 2022
Helpful Report
Posted 1 year ago
5
Sarah Eckle
Sarah Eckle
Verified Buyer
“I just love it, it is super cute and very good quality. Delivery to switzerland eas super fast”
Hello Baby 5 star review on 3rd June 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Loved the Sage colored rabbit for me grandson. 💜”
Hello Baby 5 star review on 5th May 2022
Helpful Report
Posted 1 year ago
5
Marie Hadwin
Marie Hadwin
Verified Buyer
“Keel Giraffe. I bought this for my Granddaughters 2nd Birthday as she had been to the zoo the week before and loved the Giraffes 🦒 I was very impressed with how soft and cuddly it is and how big it is for the price .. an absolute bargain for £12. I liked the fact it is made from recycled materials too. Very pleased with Hello Baby and the ordering service online was very simple and it arrived very quickly. My Granddaughter is very pleased with and calls it Raff”
Hello Baby 5 star review on 26th April 2022 Hello Baby 5 star review on 26th April 2022 Hello Baby 5 star review on 26th April 2022
Helpful Report
Posted 1 year ago
5
Charlie Gunningham
Charlie Gunningham
Verified Buyer
“Very good and easy to use website; delivery done within a few days.”
Hello Baby 5 star review on 7th March 2022
Helpful Report
Posted 2 years ago
4
Angela
Angela
Verified Buyer
“Very nice and good price.”
Hello Baby 4 star review on 22nd February 2022
Helpful Report
Posted 2 years ago
5
Kelsey Wright
Kelsey Wright
Verified Buyer
“Hello Baby was the only store that had the Brio Giraffe pull along toy that I wanted for my child. They also sent it all the way to me in America from the UK very quickly! I was impressed.”
Hello Baby 5 star review on 3rd December 2021
Helpful Report
Posted 2 years ago
5
Kathryn Broughton
Kathryn Broughton
Verified Buyer
“Arrived next day and looks great. Ready to start weaning soon!”
Hello Baby 5 star review on 7th October 2021
Helpful Report
Posted 2 years ago
Good Morning Kathryn, Thank you for your message and feedback! We think that looks great! Kind regards The Hello Baby Team
Posted 2 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“I am very satisfied with the order, everything went correctly and was delivered verry quickly. grt”
Hello Baby 5 star review on 15th September 2021
Helpful Report
Posted 2 years ago
5
Allana Richards
Allana Richards
Verified Buyer
“Happy with baby organiser's box. It's a good size so holds quite a bit. Also a good price. I bought it to store art and craft things in. But great to put baby things in too. Delivery was quite quick.”
Hello Baby 5 star review on 12th June 2021
Helpful Report
Posted 2 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“I was nervous to purchase from a company I’d never heard from and in another country. However, this was the only place I could find all Room on the Broom characters. I’m so happy I went with hello baby because not only did everything arrive quickly, everything was super high-quality and exactly as pictured. Even better, it was all on sale! made up for the international shipping. Very happy.”
Hello Baby 5 star review on 21st April 2021
Helpful Report
Posted 3 years ago
5
Verified Reviewer
Anonymous
Verified Reviewer
“Hello Baby! I’m in Canada with my first grandchild in London. (We haven’t met yet) The last 6 months have been a flurry of parcels and video chats. Finding a U.K . company with the items I was looking for, in stock and fast delivery was amazing. My morning “chat” with my granddaughter today was particularly wonderful as she was enamoured with her new toy. Thank you!”
Hello Baby 5 star review on 20th January 2021
Helpful Report
Posted 3 years ago
5
Iva Ribic
Iva Ribic
Verified Buyer
“alles Super”
Hello Baby 5 star review on 30th December 2020
Helpful Report
Posted 3 years ago
3
Darren Forde
Darren Forde
Verified Buyer
“Great items but the box was very badly damaged with Stanley blade cuts and the items were falling out of box and were in the packaging. Had to do a good bit of fix up work on the box. This was for my son.”
Hello Baby 3 star review on 6th December 2020
Helpful Report
Posted 3 years ago
5
Emma Fenton
Emma Fenton
Verified Buyer
“Theses wooden baby toys were fantastic. Loved by babies and mums in the new mums groups that I run. Ordering was easy and delivery quick! Definitely use Hello Baby again. Emma”
Hello Baby 5 star review on 30th August 2020
Helpful Report
Posted 3 years ago
5
Mohan Shetty
Mohan Shetty
Verified Buyer
“I bought this rocking horse for my one year old grandson. He loves this. Wooden toys are always good for children and we prefer it to plastic ones. Although the product arrived in time and in good condition, a small variation of found in the thickness of two pieces is protective side bars. Though not major issue, I expected it to be perfect in all respect. Over all an excellent product”
Hello Baby 5 star review on 15th August 2020 Hello Baby 5 star review on 15th August 2020
Helpful Report
Posted 3 years ago
3
Verified Buyer
Anonymous
Verified Buyer
“I ordered a Teletubies Po toy for my baby twins and was happy to see it was on sale with Hello Baby. The price was good and delivered in a few days. Unfortunately, the product packaging arrived dirty to touch when I unwrapped it. I was left with black dirt on my hands and on the toy. It seemed it had been stored on a warehouse shelf for a long time. When I unpacked the toy I had to immediately clean it with boiling water and sterilising fluid as there were dirt marks in multiple places on the toy, some of which could not be removed. The packaging where the toy was sat was also scratched so I think this had been sat for a while and moved around a lot. I wrote to Hello Baby to highlight this and supplied pictures to which they apologised for the state of the item and would review their packaging procedures. The only reason I did not send this item back and ask for a refund was because I really wanted it and sending items back can be an inconvenience when buying online. If I had bought it from a shop I would have taken it back for an exchange. Customer service was good, packaging and state of item not good, product good value for money.”
Hello Baby 3 star review on 13th July 2020 Hello Baby 3 star review on 13th July 2020 Hello Baby 3 star review on 13th July 2020
Helpful Report
Posted 3 years ago
5
Petra Sevcikova
Petra Sevcikova
Verified Buyer
“The product is absolutely brilliant High quality and I can use it for pram and the car seat! Our baby absolutely loves it! Thank you Hello Baby”
Hello Baby 5 star review on 25th October 2017
Helpful Report
Posted 6 years ago
5
Kathryn Kaye
Kathryn Kaye
Verified Buyer
“Beautiful baby rug. Granddaughter loves to lay on it. I have been buying these for 26 years, firstly for my children and now grandchildren.”
Hello Baby 5 star review on 10th February 2017
Helpful Report
Posted 7 years ago
1
Kristof Meers
Kristof Meers
Verified Buyer
“The Bettacare Extra Tall Child and Pet Safety Gate 75-83 cm was damaged into the box. So I've returned the goods. Very poor delivery service. See photo included.”
Hello Baby 1 star review on 18th December 2016
Helpful Report
Posted 7 years ago
5
Unverified Reviewer
Anonymous
Unverified Reviewer
“I found them on Amazon, searching for a child car seat with rearfacing position, they replied quite fast to my inquiry about delivery to Austria. Later I found out that buying directly from their website makes a cheaper delivery cost than via Amazon. The seat arrived in a few days and in its best condition. Very happy with the shop and the product!”
Hello Baby 5 star review on 1st December 2016
Helpful Report
Posted 7 years ago
5
Venetia Rahal Kotoch/NCR, Inc.
Venetia Rahal Kotoch/NCR, Inc.
Verified Buyer
“This company is very easy to work with. They are reliable and their products are lovely.”
Hello Baby 5 star review on 5th October 2016
Helpful Report
Posted 7 years ago
5
Christina Smith
Christina Smith
Verified Buyer
“Have bought three different fridge locks and this one is the only one my 16 month old has not managed to break off would highly recommend it.”
Hello Baby 5 star review on 24th August 2016
Helpful Report
Posted 7 years ago
5
Samuele Nesti
Samuele Nesti
Verified Buyer
“A parte il particolare della stampa rovesciata è veramente un bel prodotto. Materiali ok.”
Hello Baby 5 star review on 15th June 2016
Helpful Report
Posted 7 years ago
5
Keren Bell
Keren Bell
Verified Buyer
“I live in the land of OZ or Australia Downunder and did quite a bit of research before purchasing from Hello Baby. I wanted something special for my new little granddaughter's Christmas present and had seen Stella Baby and her accessories in several online stores. Hello Baby had some wonderful specials and the perfect Baby Stella, a spare set of clothes for a rainy day and a feeding accessory pack that I know she will love to play with as she grows. I couldn't fault the purchase process and was so surprised to receive my items carefully packaged and in such a short time from the day of purchase. I have been recommending Hello Baby to all my friends and family and will be buying much more from Hello Baby in the near future.”
Hello Baby 5 star review on 29th April 2016
Helpful Report
Posted 7 years ago
Hello Baby is rated 4.4 based on 3,380 reviews
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