“I needed a reliable and fast solution. Customer service was very helpful. The price was the best on the market and the whole process was very efficient. Would highly recommend.”
“I am in the middle of migrating my broadband service provider to hello internet. So far Customer service has been very informative, quick and responsive.”
“Really easy to install and best for price if you are on OFNL and take into account installation fees with other providers. The WiFi hubs are small an stylish (which I never knew I wanted in a WiFi hub but am now very grateful for). We have had no connection issues and the speed is quick. Would definitely recommend.”
“Tremendous customer service including particularly good support when moving into new home. I love the fact that a company like hello internet gives you the chance to talk to real people and always available, I’ve never queued/been on hold for more than a couple of minutes before one of the helpful customer support team picks up. Very happy with my decision to move to hello internet!”
“I cannot express how happy I am with the customer service I have received. Having moved to a new build I had reservations about not being able to go with “the big two” but already I know I’m better off purely because of the service. They’ve set up the internet before I got there and after having a router stolen on delivery, have got me a replacement one dispatched to allow me to work from home (keeping me and others safe!) rapidly! A level of understanding and personalised care/service you can’t put a price on. Very thankful! Adam in Thirsk”
“Great customer service. I was able to set up my account, order an internet package and have all my questions answered within 20mins on a non-business day. Thanks for all your help Harry.”
