Hepsiburada Reviews

Name: Hepsiburada
Rating: 1.75

1.8 Rating 8 Reviews

13 %

of reviewers recommend Hepsiburada

Company Reviews

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1.8

Based on 8 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yurt dışında yaşayıp telefonumu kaydetmek istedim, telefonu değiştirmek için gelen kodu girilen yer sayıları ters giriyor ve dogrulamiyor. Berbat bir müşteri hizmetleri, herkes birbirine paslayıp durumu çözmedi. Ben de Amazon dan alışveriş yapmaya başladım. Siz böyle devam edin yakında Amazon sizi piyasadan siler bu kafayla.”

Helpful Report

Posted 3 years ago

“Avoid Hepsiburada if you want a good service! Terrible company. If I could give the company a zero I would do. People here giving this company a high rating most probably work for the company, ie fake reviews. This is the kind of company Hepsiburada is, fake. If you get your item on time, then great. But Hepsiburada cannot take the credit for this as they are only the website advertising the goods. The company supplying the goods should get a good review, not Hepsiburada. However, when something goes wrong, which can happen with online sales, who will sort the problem out? Don't bother looking at Hepsiburada as their customer service is non existent. Poorly trained, rude and offering threats rather than solutions. People who compare this company to Amazon have no idea how good the customer service at Amazon is, and it is like comparing a Tofaş car to a Porsche. Not in the same league. I suggest using Amazon.com.tr., N11 or GittiGidiyor which offer a far better service. In my opinion, avoid Hepsiburada if you want a good service.”

Helpful Report

Posted 4 years ago

“terrible company. despite the fact that they are part of amazon, they dont provide English speaking support. i ordered an item 11 days ago and have written them many times. they never check their messages. i asked them got a full refund since the cargo company never delivered the item, but still waiting for their reply. this is by far the worst online store that i have ever purchased from in Turkey.”