Herbies Seeds Reviews

4.4 Rating 4,766 Reviews
85 %
of reviewers recommend Herbies Seeds
4.4
Based on 4,766 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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I was skeptical at first, my bank denied my purchase. Then I decided to look at the reviews. Some were pretty bad but I could not be happier with my purchase. Fast delivery. Discreet packing. (Had to hunt for the seeds) even got a free wine opener with purchase. Lol
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Posted 43 minutes ago
I haven’t got my tracking number yet for my order
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Posted 1 hour ago
Great customer service very discreet
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Posted 6 hours ago
Colis perdu on vous demande d'attendre le double du délais de livraison donc 42 jours. Mais ensuite il faut s'obstiner avec eux pour obtenir le remboursement. Depuis plus de 10 jours ont nous ris à la figure en nous disant que le remboursement a été émis d'attente 3 ou 4 jour ensuite 2 jours de plus ensuite que c'est fait mais nous n'avons toujours pas reçu le remboursement de la commande du 6 janvier 2024 rendu au 26 mars 2024 clairement une entreprise peu fiable et mal honnête.
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Posted 11 hours ago
Hello Cynsia, Thank you for the feedback, it's greatly appreciated! We are sorry to hear that the package didn't reach you. We actually provide guarantees for such cases and according to our guarantees, if the package doesn't arrive within a region-based timeframe — we offer a replacement. Since you opted for the refund, we have fairly processed it and have provided a screenshot with the transaction details. If you have any questions or need any further assistance, please don't hesitate to reach out to us either via email or live chat on our website Respectfully, Herbies
Posted 4 hours ago
The seeds I ordered were right on time and besides that, every seed I ordered. Came up and are Growing strong 100%. If I am ordering seeds. I am getting them from Herbie seeds. Thank you guys very much. You were above and beyond my expectations.
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Posted 14 hours ago
awesome service order was delivered and customer service was phenomenal thanks
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Posted 15 hours ago
I ordered seeds over two weeks ago still haven’t received them and no one seems to know what is going on or warm my order is that still in limbo? Still very disappointed.
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Posted 19 hours ago
Hello Ronnie, Thank you for the review! In accordance with our delivery guarantee, we are still unable to consider the package as lost. However, if it doesn't arrive within a few days, our delivery guarantee will take effect. We've reached out to you via email with additional details Respectfully, Herbies
Posted 4 hours ago
Great customer service! Having someone to talk to and advise with the chat system was a great help! Very high germination rate I'm pleased!
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Posted 22 hours ago
My goodness I was so wrong. My seeds were in the package. Herbies seeds did me right and I will be ordering more. When I can. Online chat with them and wow just thank you.
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Posted 1 day ago
Already growing 4 of them.
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Posted 1 day ago
Excellent customer service, everything about the order and delivery was perfect couldn't ask for more, thanks guys
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Posted 1 day ago
very satisfied with Herbies easy to order order arrived quickly email response an chat response very good would recommend
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Posted 1 day ago
Moin, bei Fragen etc. war der Kundenservice schnell & gut, die Lieferung war schnell & die Bezahlung per Nachname problemlos, die Samen sehen gut aus (Das zusammen lässt mich für die Keimung und die Pflanzen gutes erwarten.) Mit Dank & Gruß ein Schwarzerpeter
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Posted 1 day ago
Easy and chat helped confirm all went ad aspected
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Posted 2 days ago
Delivered fast and a nice shipment
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Posted 2 days ago
1st shipment was lost by usps. Herbi replaced it no problem
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Posted 2 days ago
Nothing but pure unadulterated professionalism. Online Chat with their team was great and very friendly. Got some seeds ordered and within a few days they arrived as stated. Will do business with again, no doubt.
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Posted 2 days ago
I am very happy, delivered on time, and just what I ordered..
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Posted 2 days ago
Excellent super stealth delivery as always
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Posted 2 days ago
I got a toy motorcycle with small screw drivers I never received my seeds . What do I do about this
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Posted 2 days ago
Hello James, Thank you for the review, it's greatly appreciated! The seeds were put inside the stealth item, we've contacted you via email with further details Respectfully, Herbies
Posted 2 days ago
Herbies Seeds is rated 4.4 based on 4,766 reviews