Herbies Seeds Reviews

4.4 Rating 4,770 Reviews
85 %
of reviewers recommend Herbies Seeds
4.4
Based on 4,770 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Friendly and easy
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Posted 4 hours ago
Received a calculator instead of mu my seeds what the hell . I demand a refund!!!!
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Posted 5 hours ago
Herbies did not send me the seeds, I received a package with tools without seeds, Herbies is claiming they fulfilled the order even without sending the seeds. There is no policy saying I could not receive the seeds and that Herbies can deny a refund or replacement if I don't receive the seeds. Herbies is holding my money without fulfilling the order. At this moment Herbies is ignoring my messages and emails. This is a recurrent situation. Herbies is acting as a criminal hiding and holding my money without authorization.
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Posted 6 hours ago
By far best seed company I've dealt with. Finally got the quality I was looking for! I also find I have excellent success on germination with these guys. I put 5 strawberry pies down 2 weeks ago and every one cracked. Gotta love it!
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Posted 9 hours ago
I was skeptical at first, my bank denied my purchase. Then I decided to look at the reviews. Some were pretty bad but I could not be happier with my purchase. Fast delivery. Discreet packing. (Had to hunt for the seeds) even got a free wine opener with purchase. Lol
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Posted 10 hours ago
I haven’t got my tracking number yet for my order
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Posted 11 hours ago
Great customer service very discreet
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Posted 16 hours ago
Colis perdu on vous demande d'attendre le double du délais de livraison donc 42 jours. Mais ensuite il faut s'obstiner avec eux pour obtenir le remboursement. Depuis plus de 10 jours ont nous ris à la figure en nous disant que le remboursement a été émis d'attente 3 ou 4 jour ensuite 2 jours de plus ensuite que c'est fait mais nous n'avons toujours pas reçu le remboursement de la commande du 6 janvier 2024 rendu au 26 mars 2024 clairement une entreprise peu fiable et mal honnête.
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Posted 20 hours ago
Hello Cynsia, Thank you for the feedback, it's greatly appreciated! We are sorry to hear that the package didn't reach you. We actually provide guarantees for such cases and according to our guarantees, if the package doesn't arrive within a region-based timeframe — we offer a replacement. Since you opted for the refund, we have fairly processed it and have provided a screenshot with the transaction details. If you have any questions or need any further assistance, please don't hesitate to reach out to us either via email or live chat on our website Respectfully, Herbies
Posted 14 hours ago
The seeds I ordered were right on time and besides that, every seed I ordered. Came up and are Growing strong 100%. If I am ordering seeds. I am getting them from Herbie seeds. Thank you guys very much. You were above and beyond my expectations.
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Posted 1 day ago
awesome service order was delivered and customer service was phenomenal thanks
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Posted 1 day ago
I ordered seeds over two weeks ago still haven’t received them and no one seems to know what is going on or warm my order is that still in limbo? Still very disappointed.
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Posted 1 day ago
Hello Ronnie, Thank you for the review! In accordance with our delivery guarantee, we are still unable to consider the package as lost. However, if it doesn't arrive within a few days, our delivery guarantee will take effect. We've reached out to you via email with additional details Respectfully, Herbies
Posted 14 hours ago
Great customer service! Having someone to talk to and advise with the chat system was a great help! Very high germination rate I'm pleased!
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Posted 1 day ago
My goodness I was so wrong. My seeds were in the package. Herbies seeds did me right and I will be ordering more. When I can. Online chat with them and wow just thank you.
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Posted 2 days ago
Already growing 4 of them.
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Posted 2 days ago
Excellent customer service, everything about the order and delivery was perfect couldn't ask for more, thanks guys
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Posted 2 days ago
very satisfied with Herbies easy to order order arrived quickly email response an chat response very good would recommend
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Posted 2 days ago
Moin, bei Fragen etc. war der Kundenservice schnell & gut, die Lieferung war schnell & die Bezahlung per Nachname problemlos, die Samen sehen gut aus (Das zusammen lässt mich für die Keimung und die Pflanzen gutes erwarten.) Mit Dank & Gruß ein Schwarzerpeter
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Posted 2 days ago
Easy and chat helped confirm all went ad aspected
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Posted 2 days ago
Delivered fast and a nice shipment
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Posted 2 days ago
1st shipment was lost by usps. Herbi replaced it no problem
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Posted 2 days ago
Herbies Seeds is rated 4.4 based on 4,770 reviews