Hermès Reviews

“ Fed ex was supposed to have recipient sign for proof of delivery. ”

“ First day of delivery I supposedly wasn't there, despite me literally accepting another package from another service within 5min of their supposed attempt. ”

“ 2nd attempt on Thursday July 13th between 930am, and 130pm, we were home, no delivery, left to run an errand, FedEx delivered at 202pm, this time with a note, they will try again tomorrow Friday July 14th between 910am, and 110pm, so I call FedEx to try and figure it all out, try to be proactive, see what I can do, completely non customer friendly, no help at all, told me nothing she can do at all, that I need to contact Hermès. ”

“ No refund and no offer to make things right and resend the package. ”

“ I have called Hermes and demanded replacement or refund, to which they have said I need to wait for them to investigate with UPS and recover the money or item from them before they will reimburse me! I am sure this is unlawful. ”

“ “Worst after-sales service, worst refund policy.” They denied my return, stating that the tag is not attached to the ring itself. However, the tag is still there, and the package is in very good condition. They just tell you stupid things to avoid issuing a refund!! ”

“ Great service, great products, & huge inventory. Extremely polite! Definitely Five Stars. New manager definitely made a difference! Thanks for everything! ”

“ Every single employees has taken the task to provide any potential customer the absolute best service to new heights. ”

“ I have never had any problems with Hermes I live in OL10 3DJ area and our courier David Barlow is one of the nicest and friendliest guys you could ever meet he's always got time for a quick chat but is also very professional in his role as a courier my parcels always arrive on time and in excellent condition and if am not in he always leaves my parcel in a safe place as arranged with myself. I would definitely recommend Hermes courier service but especially the lovely David Barlow ”