Hidden Hearing Reviews

Name: Hidden Hearing
Rating: 4.72

4.7 Rating 1,568 Reviews

95 %

of reviewers recommend Hidden Hearing

Company Reviews

Questions

Metrics

4.7

Based on 1,568 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01622355390

Write Your review

Tell us how Hidden Hearing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient, and uncomplicated”

Helpful Report

Posted 5 years ago

“Although later than it was due I had a good update and free overhaul appointment at Lichfield.”

Helpful Report

Posted 5 years ago

“Charlotte was very considerate during her visit,explaining what she was doing and being very gentle. She was not pushy or critical. A very pleasant visit.”

Helpful Report

Posted 5 years ago

“Excellent service professional informative friendly P.”

Helpful Report

Posted 5 years ago

“Very helpful”

Helpful Report

(Worthing) - Posted 5 years ago

“On time. Had update to hearing aids. Very helpful”

Helpful Report

(St Albans) - Posted 5 years ago

“Excellent service very helpful”

Helpful Report

Posted 5 years ago

“The lady who installed the new streamer was very efficient and completed the job quickly. Unfortunately I had forgotten to show her the streamer so I need another visit to install this item.”

Helpful Report

Posted 5 years ago

“The aides I tried were great,but the price was out of my reach.Had I I’ve been in better health and younger I would go for them.”

Helpful Report

Posted 5 years ago

“Friendly and expert service”

Helpful Report

(Worthing) - Posted 5 years ago

“Quivk and efficient removal of ear wax by microsuction. Recommended.”

Helpful Report

(Worthing) - Posted 5 years ago

“The hearing tests was interesting and informative of what my needs are, and will be looking to go further and purchase a hearing aid. The only negative side was lack of information as to the cost of buying, and what aftercare or maintenance were in place should things go wrong and at what costs to me.”

Helpful Report

Posted 5 years ago

“The hearing consultation was conducted in a professional manner with good verbal explanations of procedures before hand. The only criticism I would make is the vagueness of pricing of the different types ie, no price list of the various products.”

Helpful Report

Posted 5 years ago

“Very pleasant man. Can now hear very much better thankyou”

Helpful Report

(St Albans) - Posted 5 years ago

“Only had for 2 weeks but so far so good”

Helpful Report

(St Albans) - Posted 5 years ago

“The employee who visited me was polite, helpful and knowledgeable. But I was surprised by one comment. When I said my left ear was never quite comfortable she said that it was because my left ear was a little out of place-no problem, but I would have expected the aid to have adjusted to that. if they are individually made Can anything be done about this?”

Helpful Report

Posted 5 years ago

“I was impressed with the audiologist who explained the options well.”

Helpful Report

Posted 5 years ago

“While I was very satisfied with what the hearing care professional who attended me did, the lead up to the appointment was very confused. I received 3 appointment cards, 2 for the same professional but for different days and times, and 1 for another professional on the same day and at the same time as a previous appointment, but different professional. Then once I had clarified with the local office what was the correct appointment, when the day arrived, due to an unfortunate circumstance, another different professional turned up.”

Helpful Report

Posted 5 years ago

“David arrived promptly, well dressed and tidy. Listened to everything I told him and he showed empathy. The test began with a thorough medical history, he wrote notes as he went along but looked at me when he was speaking so I could lip read. The actual test was thorough. He took a long time, it wasn’t rushed at all. There were extra tests, relevant to my case, not performed in a hospital hearing test. The one where you had to repeat what a woman was saying when there was considerable background chatter, as if you were in a cafe/restaurant. I found this quite distressing as I couldn’t hear her at all. David was sympathetic. The results of the test- David told me my results. I knew the best of it already. I would have liked to have seen them in the graph format rather than just be told. Hearing aids - David demonstrated a pair which are an improved and smarter model than the NHS ones. They felt good etc, but I was expecting a pair that didn’t have a piece behind the ear. However I discovered that the ones with the behind the ear piece were the most expensive. I wasn’t shown any other, however David is returning at a later date to discuss hearing aids and prices.”

Helpful Report

Posted 5 years ago

“Your good and thorough.”

Helpful Report

Posted 5 years ago

Hidden Hearing is rated 4.7 based on 1,568 reviews