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Hideaway Beds Reviews

4.9 Rating 214 Reviews

98 %

of reviewers recommend Hideaway Beds

Company Reviews

4.9

Based on 214 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hideaway Beds:

Established for over twenty five years, Hideaway Beds pride themselves on supplying innovative space saving furniture and delivering excellent customer service, which is why they have built the reputation as the UK’s premier wall bed specialist.

Hideaway Beds work with many furniture manufactures, joiners, architects, interior design practices and retail customers all over the UK and abroad to supply space saving furniture and wall bed mechanisms for both domestic and commercial application. They operate from a distribution centre in Devon where many products are available for next day dispatch from stock.

Visit Website

Phone:

01752 511111

Email:

info@wallbeds.co.uk

Location:

Unit 1, ERC
Plympton
PL7 4JH

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Hideaway Beds 5 star review on 5th August 2023

Hideaway Beds 5 star review on 5th August 2023

Hideaway Beds 5 star review on 5th July 2023

Hideaway Beds 5 star review on 26th January 2023

Hideaway Beds 5 star review on 26th January 2023

Hideaway Beds 5 star review on 26th January 2023

Hideaway Beds 5 star review on 31st October 2022

21

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a wonderful company. The service I received from Michael Downton was excellent. I cannot wait to do business with Hideaway Beds again.”

Helpful Report

“The service we had from the time we first call Hideaway Beds was exceptional. We spoke with three different staff members and all were friendly and very efficient. They always responded quickly. We paid Emma for a mattress and they/UPS never delivered it. Wishing we went straight to Hideaway in Plymouth in the first place. We will most certainly go back again to Hideaway next time”

“Hideaway Beds delivered My Order on time and they were extremely helpful with their customer service and gave all the resources needed which allowed me to build the bed. The bed is extremely compact which is amazing as it is exactly what I needed as I now have space for my photography studio, Gym space and VR space which transformed the room to be multipurposeful.”

“Fantastic looking bed. Very comfortable and sturdy. Was forwarded a video and instructions on how to install which made the process much easier. Having the bed tucked away gives the room lots more space.”

“Excellent quality product for an occasional bed needing to be stored. Assembly instructions are clear but this may not be for anyone without a love of DIY.”

“We needed a mattress at short notice and were delighted to be able to receive it the next day. Very happy with the quality and thank you to Michael for arranging everything so quickly.”

“I couldn't be happier with my new mattress. Now I can sleep through the night and in comfort. Thanks for the excellent customer service and advice from Michael.”

“Very professional friendly and helpful”

“Excellent customer service along with a great product which was easy to install. Highly recommended.”

“They supplied the items required but we unfortunately had to buy a ‘pack’ (which was expensive) and left us with items we did not need.”

“We recently purchased a double Murphy bed and we have been absolutely delighted with the quality of the product and the service from Hideaway Beds.”

“Good quality, and exactly as it is in the photos and videos. Assembled by two. And it wasn't that hard to assemble. Highly recommended”

“Excellent customer service from start to finish.”

“Kingsize foldaway bed. No problem with installation instructions. Works like a dream. All good for me! 😊”

“Great service and really happy with the bed”

“Good product and excellent service”

“The service from Hideaway Beds was excellent throughout the process. The bed itself is very comfortable and allows us to have both an office and a quality guest room without unnecessarily wasting space. The quality of the solution represented excellent value for us.”

“Very helpful customer service, great foldaway bed. Bit tricky for one person to build. Sturdy bed frame. Very happy with service and bed.”

“Perfect service, friendly and good aftersale service. Happy to recomend”

“Great service, quick, efficient, helpful”

“Took a little time and patience to build but very happy with the results”

Hideaway Beds 5 star review on 5th August 2023

Hideaway Beds 5 star review on 5th August 2023

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Hideaway Beds is rated 4.9 based on 214 reviews