High Speed Training Reviews

4.7 Rating 27,849 Reviews
98 %
of reviewers recommend High Speed Training
4.7
Based on 27,849 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

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Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous
Anonymous  // 01/01/2019
My experience was that this was a complete waste of time - very boring & repetitive. Very long winded and could have been issued in a paper form - not online. It all goes down to common sense and an awareness of respect for other peoples privacy.
Helpful Report
Posted 3 years ago
Hello Caitriona, Thank you for your review! I'm really sorry that you found the training to be boring an repetitive. We do repeat the important information to ensure that learners are taking it in and there are certain areas we have to cover. Unfortunately, the course material is unavailable to print because each course is 100% online and interactive with moving images. Also, it contains confirmation exercises along the way that are designed to ensure that candidates have understood the information they learn as they progress through the course. Even after you have completed the course and passed the test, your login details will remain valid for 12 months so you can login again in the future if you need to refer back to the course material. To do this, simply log back in and click "Previous" in the modules until you've reached the pages that you want to review. At the end of each module there is a Module Summary, which you could always note down to help you in the future. I hope this helps and if you require any further information, please don’t hesitate to contact us directly on 0333 006 7000 or support@highspeedtraining.co.uk Kind Regards, Nicola (Customer Support, High Speed Training).
Posted 3 years ago
It was good But this is not acceptable for Those who wants to apply for CSCS RoSPA is not on CSCS approved recognised Institutions. Please avoid this cheap and money waisted company
Helpful Report
Posted 3 years ago
Hello Ifran, Thank you for taking the time to leave us a review. You are correct I'm afraid that in order to get a CSCS card you are required to do face to face training as specified by CSCS. A lot of customers do require an online course though however I'm sorry that it wasn't suitable for you. I hope that the knowledge you gained will help you in the future and if you need anything else, please don't hesitate to contact us directly. Many thanks! Nicola (Customer Support, High Speed Training)
Posted 3 years ago
Good great wonderful
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Posted 3 years ago
3 hours is not high speed this is ALL COMMON SENSE THIS SHOULD NOT TAKE 3 HOURS I LEARNED NOTHING THAT I DIDNT ALREADY KNOW FROM THE NEWS OR BEING A 29 YEAR OLD THAT KNOWS HOW TO WASH THIER HANDS
Helpful Report
Posted 3 years ago
Hello, thank you for your review and feedback! I'm sorry to hear you felt you learned nothing new and that you felt the course was too long. The COVID-19 Essentials: Infection Prevention & PPE is a very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Ellie (Customer Support, High Speed Training)
Posted 3 years ago
My experience was great Easy to follow
Helpful Report
Posted 3 years ago
some of the questions were not clear and simple. the layout wasn't user friendly and some of the language was complicated. some of the answers were easily confused with each other.
Helpful Report
Posted 3 years ago
Dragged out irrelevant information, such as examples of a fragile surface.
Helpful Report
Posted 3 years ago
Hello, thank you for your review. I'm sorry to hear you felt the course to be dragged out and irrelevant. We do try to make all our course content relevant to each specific course. We are always looking to improve our training and I have therefore passed on your feedback onto the relevant teams. If you need anything else, please don't hesitate to contact me directly. Kind Regards! Natasha (Customer Support, High Speed Training).
Posted 3 years ago
was not impressed with having to do the course
Helpful Report
Posted 3 years ago
Hello Courtney, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you were not impressed with having to do the course. We are always looking to improve our training so I have therefore passed on your feedback onto the relevant teams to see if anything can be done for future learners. If you feel the course wasn't applicable to your working practice or that you were unhappy with doing the course, I would recommend speaking with your training manager so they are aware of how you feel and they may be able to arrange something more suitable for you in future. Thanks again, Ellie (Customer Support, High Speed Training).
Posted 3 years ago
To much information
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Posted 3 years ago
Hello Andrzej, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course included too much information. The LOLER course is a very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! If you need anything else, please don't hesitate to contact us directly. All the best! Nicola, (Customer Support, High Speed Training)
Posted 3 years ago
Po co tyle tych szkoleń i tak nic nie rozumiem
Helpful Report
Posted 3 years ago
Hello Mateusz, Thank you for your review. I hope you enjoyed the course. We offer so many different courses to meet the needs of all our customers. Congratulations on passing however If you would like to discuss your review further, please don’t hesitate to contact us directly on either 0333 006 7000 or email support@highspeedtraining.co.uk Kind Regards, Nicola (Customer Support, High Speed Training).
Posted 3 years ago
boring / not engaging / poor content
Helpful Report
Posted 3 years ago
Hello, thank you for your feedback. I'm sorry to hear that you found the course boring, not engaging and poor content. We do try and design our courses to be engaging and thorough, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Natasha (Customer Support, High Speed Training).
Posted 3 years ago
This course is useless!!!!!!!!
Helpful Report
Posted 3 years ago
Hello, Thank you for your review and your feedback, we really appreciate it! Unfortunately our courses are not directly linked to CSCS, and they are not designed to go towards the CSCS card. With regards to searching the answers we really wouldn't recommend that you do that as the assessment is a test to check the information you have gained has been understood. Should you need anything in the future, please don't hesitate to contact us directly. All the best, Nicola (Customer Support, High Speed Training)
Posted 3 years ago
That test is absolutely useless we are doing cscs this test is this same , is waist of time for all workers. All answers you can fund in google and answer all right , waist of time and money.
Helpful Report
Posted 3 years ago
Hello, Thank you for your review and your feedback, we really appreciate it! Unfortunately our courses are not directly linked to CSCS, and they are not designed to go towards the CSCS card. With regards to searching the answers we really wouldn't recommend that you do that as the assessment is a test to check the information you have gained has been understood. Should you need anything in the future, please don't hesitate to contact us directly. All the best, Nicola (Customer Support, High Speed Training)
Posted 3 years ago
It was challenging but fine second time
Helpful Report
Posted 3 years ago
Hello, thank you for your review and feedback. I'm sorry to hear you didn't like the course and found it challenging! We design our courses to be engaging, thorough and challenging and provide necessary topics in order to ensure that the learner has met the UK and EU legal requirements. However we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. Thanks again, Ellie (Customer Support, High Speed Training)
Posted 3 years ago
Dear Kaz, Thanks a lot for your reply! Part of my critique is based on the fact that I’m a care worker (going to people’s homes) and therefore all of the hospital specific material and procedures are not relevant to me. Additionally, most of the information on correct disposal of PPE is not applicable in my working environment neither. Another time consuming feature of the training is the fact that you have to wait for every sentence to appear on the slide which stopped my reading flow. Hope this will help improve further trainings. Greetings, Laura
Helpful Report
Posted 3 years ago
Hello, thank you for your review and feedback. I'm sorry to hear your found the course wasn't applicable to your role as a care worker! Our free course was originally designed for people in medical settings such as GP surgeries and hospitals, however to support every healthcare worker in the current crisis we made this course free and available to everyone in the healthcare field in hopes it would benefit each user in some way. If you would prefer a more specific course to your position, it may be worth contacting the person who provided you the course to see if they can provide you a course that is more suitable to your role. I'm also sorry to hear the display of the text disrupted your reading flow. I will pass on your feedback to see if there is anything we can do for future users. I hope this helps and if you require any further support, please don’t hesitate to contact us directly on 0333 006 7000 or support@highspeedtraining.co.uk Kind Regards, Ellie (Customer Support, High Speed Training).
Posted 3 years ago
The training is way too long for the information it transmits.
Helpful Report
Posted 3 years ago
Hello, thank you for your review and your feedback, we really appreciate it! I’m really sorry to hear that you found the training too long. It takes approximately 2 hours in total but this is completely flexible and the training can be split into sections depending on your own time restraints. It’s really important that we make sure that all the information and advice from the Public Health England, the NHS and the Department of Health and Social Care is included so that learners have all the knowledge they need to comply with government guidelines. I will however pass on your comments to the relevant teams, as we do really appreciate feedback from all of our customers. Thank you again! Kaz (Customer Support, High Speed Training)
Posted 3 years ago
Very boring unable to skip modules until talking finished
Helpful Report
Posted 3 years ago
Hello James, Thank you for your review and your feedback, we really appreciate it! I’m sorry to hear that you felt the course was boring. A lot of our courses are very in depth course and covers a lot of necessary topics in order to ensure that the learner has met the UK and EU legal requirements. The course can be spread out over several sessions, and doesn’t have to be completed in one go which may help in terms of the length of the course! You can also in crease the speed to you can move from page to page quicker. Unfortunately we do have to ensure that each learner is working through the course and if we allowed people to flick through the course freely there is a risk that the information might not be absorbed fully. If you need anything else, please don't hesitate to contact us directly. All the best! Nicola, (Customer Support, High Speed Training)
Posted 3 years ago
Course to long course is not applicable to my working practice
Helpful Report
Posted 3 years ago
Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course to be too long. We design our courses to be engaging, thorough and challenging, but we are always looking to improve our training! I have therefore passed on your feedback onto the relevant teams ready for the next version of the course. If you feel the course wasn't applicable to your working practice I would recommend speaking with your training manager so they are aware of how you feel and they may be able to sort out a course for yourself that is more suited. Thanks again, Natasha (Customer Support, High Speed Training).
Posted 3 years ago
for people with english not being there first language require help
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Posted 3 years ago
innapropriate for type of work done as carer - needs to be more carer job orientated. when will we ever need yellow bins as carers?
Helpful Report
Posted 3 years ago
Hello, thank you for your review and feedback! I can see that you took the free PPE course that we provided for NHS and Frontline Healthcare workers, and I am sorry to hear that you didn’t find the training useful. We needed to make sure that the course covered all types of environments so we weren’t able to make it specifically for just one place. Please be reassured that techniques such as the donning and doffing of PPE safely are the same regardless of the environment so you can still take the knowledge and apply it to your own work setting. If you have any queries, please don’t hesitate to get in touch directly! All the best, Kaz (Customer Support, High Speed Training)
Posted 3 years ago
High Speed Training is rated 4.7 based on 27,849 reviews