Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

HIKEit Reviews

4.0 Rating 118 Reviews

75 %

of reviewers recommend HIKEit

Company Reviews

Product Reviews

About HIKEit:

Since forming in 2012 to program and engineer the HIKEit X9, the engineers at HIKEit have gained inspiration from performance-enhancing products that weren’t improving their vehicles. Gaining inspiration from real-world examples means that you know the HIKEit X9 is going to work for you. First time, every time.

Visit Website

Phone:

03 7019 4234

Email:

dene@hikeit.com.au

Location:

Brunswick East
Brunswick East
3057

Write Your review

Tell us how HIKEit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute joke experience. Bought their junk product and it sent my car into limp mode with numerous errors. I emailed them, no reply... called their office and left messages... no response. Finally resorted to Facebook messenger and it took a day but I got a reply. Was sternly told that 'you're not our only customer' and offered zero solutions. Promised email responses, nothing arrived. I started posting negative comments on FB and the scumbags blocked me! I now have zero resolution and a JUNK product. Great service that!!! Their website is lies as well... the only post the 5 star reviews. I posted similar to this and amazingly it isn't on their reviews. Save yourself the hassle.... buy from anywhere BUT this mob.”

Posted 2 years ago

“Hi, their customer service is non existent - ordered the products on the 6th May 2020. Received an email on the 19th May stating the order was completed and the item dispatched. On the 20th tired to contact Matt about the status after two phone calls and he assured me that they had been sent and I had a tracking number with Australia Post......27th May still no response from Matt in regards to my products. Very poor customer service from Hikeit. It surely is not that hard to let customers know what is happening with honest answers.”

Posted 3 years ago

“Item has still not arrived, was ordered on 14-5-20. Delivery notification indicates sometime this week”

Posted 3 years ago

“Hi, I’d love to leave feedback on how much I love my HiKeIt throttle controller, the problem is after placing and paying for my order on the 4/5/20 I still haven’t received it on the 25/5/20, pretty rude when you consider I live within a half hour of the shop! I’m hoping when it arrives I’ll be as happy with it as I think I wil but honestly the wait for delivery has left a very negative scar on the purchase experience for me!”

Posted 3 years ago

“I still haven’t received my HIKEit yet so hard to comment...?”

Posted 3 years ago

“It appears as though you have sent me one with the wrong connections I have emailed photos of what you sent and my connection please respond ASAP thanks”

Posted 3 years ago

“I have contacted you a few times to find out where this item was to no answer, still have not received it”

Posted 3 years ago

“I haven’t got it yet”

Posted 3 years ago

“I bought two of these hikeit x9, one for my vehicle and one for my brother, my brothers went on limp mode while towing a caravan about 2 months ago and now mine has done the same. I do not recommend.”

Posted 1 year ago

“Sent them an email about the unit been faulty and making my vehicle code and go into limp mode. No response. I have now left message on their phone but don't expect a call back. When the car coded I was overtaking, very dangerous.”

Posted 1 year ago

“This is a scam. $118 for X9 black plated. On their hikeit.com website. I ordered one for my Jeep Wrangler Unlimited JK. It would not take payment after setting up account. So, I emailed them. Got an automatic email saying they will get back to me. Never did. Sent multiple more emails. Never responded. A week later went back to hikeit website tried to login on account said password is wrong. So, sent a request to change it. Says passwords don't match. B.S. So, I setup a different email. Same thing happened. I was trying to save $55 on their website instead of on Amazon. Says it ships out of Grapevine, TX warehouse. Contact # is in New York, NY. So, total B.S.”

Posted 2 years ago

“This is a total SCAM! Communication is going super-fast until you pay for a product. After that, they start making up some lame excuses (transaction on hold, flood, power outage, etc.). In the end, they stop communicating, keeping your money without sending the product you paid for.”

Posted 3 years ago

“Fitted my new Hikeit x9 today and installation was quick and quite easy ,i simply can't believe the difference, well worth the money ,,,, simply awesome. 😁😎”

Posted 3 years ago

“I wouldnt have a clue as I havent received it yet so it gets a poor rating.”

Posted 3 years ago

“I ordered it on the 6th may and still haven’t received it.”

Posted 3 years ago

“I haven’t received the item yet????”

Posted 3 years ago

“Was order almost a month ago and still hasn’t arrived and haven’t had any communication from them”

Posted 3 years ago

“Hi, I cant tell you how it is because i still do not have it. You have taken the money but still not supplied it after one email and one phone call I still have nothing. Follow up is very poor. Thank Chris”

Posted 3 years ago

“Product not received yet ?”

Posted 3 years ago

“Not happy with the product yet seeing as though I ordered it 2 weeks ago and I haven't even gotten an email saying it's been shipped yet.”

Posted 3 years ago

«
1
2
»

HIKEit is rated 4.0 based on 118 reviews