“This company doesn’t even deserve one star. I ordered my item on February 22nd. My order was “shipped” and expected delivery was March 8th. I go to track it to this day and it keeps saying March 8th, well ITS MAY 1st!!!! I have reached out to the company 3 times and was told 3 times they would look into it and I haven’t heard ANYTHING. I told them to just refund my money and they are refusing to. SUCH A SCAM!!!!!!!!!!!!”
“This is a SCAM.. do not order. It was been 3 months and I have not received my order and I'm not able to contact anyone. When you email you get the same generic response”
“I ordered in January and they send me a tracking number which doesn’t work. I send two more mails, but no answer and no delivery, so now I hope to get my money back from my bank. This is a fake company who only take your money and don’t send what you have ordered, so don’t buy.”
“Ordered back in January 2020 and should have received by end of Feb then they changed delivery date to March 8th snd still nothing to this day despite numerous emails to them - have now noticed website has completely changed - now got to go through my bank for a refund 😡😡”
“Scam - Ordered over a month ago and they charged my credit card right away.. generic response when emailing support. And now the website has changed so it doesn't appear to exist and they took my money”
“I place an order 3 months ago and never received my item. When I ask about my order they keep giving me the round around never got a refund so now I have to try and get my money back from my bank. This is a scam shame on them for taking hard working people money...”
“Took my money but never delivered the item. I contacted them and they responded at first but the more I asked about it the less they responded. I have been waiting for 4 months for a pilates bar. TOTAL SCAM!!!!!”
“Absolute scam. I ordered one of these thinking it would be a good way to get back into exercising. They charged me for 2 back in February and refused to refund me for one and I still haven't received them. When you write to them their response is because of coronavirus and the draconian measures this has caused!! Shame on them blaming their non-delivery on such a terrible pandemic!
Don't ever use this company,. I now need to contact my bank to try and get my money back!”
“Total scam. Never received my item. Just get nonsense emails that don’t make sense whenever I email asking about the order. I’ve been trying to get a refund for the past month. Going through my credit company now and disputing the charge. I think it is despicable and heinous that companies are scamming people during this pandemic. Special place in hell for these dirtbags.”
“HIPSLINE IS A SCAM! DO NOT ORDER FROM HERE! I placed an order which was suppose to be £24.99 they charged me 3 times for the one order and I have since has to request the money back from my bank (which I luckily got) but I have sent numerous emails to “hipsline” and never had one response back and obviously my order has never arrived! do not order from here!!”
“My items that were ordered over a month ago never arrived. I received an email regarding late arrival and they didn’t even arrive during the time frame that was stated. It’s bad enough to be scammed by these a$$holes, but all while dealing with the loss of 2 family members within 2 days of each other. Being scammed out of money that could’ve gone to unexpected funeral plans pisses me off.”
“I never received my order. I never received my refund. Despite 6 to 8 emails, which they did respond to. It was all to explain why my order was late.
Eventually, I had to call my bank about regarding this lack in HIPSLIP company follow up.
Fortunately they are going to follow up for me.”
