“Ordered that product back in January never received it wanted to use the coronavirus as the reason still have not received it it's now June 20th they're a ripoff”
“On April 10 I made an order and until today I received nothing and I do not know where to call or how to contact that company, how can I get my money back?”
“I Ordered Body Sculpt for Exercise since March 29!! They gave me Order No. But, when I Check the Tracking No. it takes me to a Different Website!! Until now I haven't heard from them . I'm so Disappointed. I learned a Lesson, next time I'll make sure I Check the Reviews before I place the Order🙉🙉 THIS IS SCAM”
“Hipsline is a scam. I intended on purchasing one exercise equipment from this company on Sunday 2nd February 2020. I accidentally pressed the "purchase" tab a second time immediately after making my first purchase. I then notified them a few minutes after when I realised that I accidentally made a second purchase. They replied stating that they cannot cancel or give refunds on items that are on sale. I asked if an exception could be made based on the circumstance that I reported my error before they even shipped the item. They responded apologizing for the inconvenience but still stated that they could not cancel the order nor reimburse me.
The packages were suppose to be delivered between 17th February and 25th February 2020.By the 2nd March, I had to send them a message informing them that I did NOT receive my packages and that I was generally disappointed with their service. They only responded to my disappointment with their service on 4th March 2020. I then had to reply asking them to address my delivery issue on 4th March 2020. They replied on the 11th stating that it should have been delivered already and that I should contact my postal office. I contacted there before I sent the email inquiring about my package because I could not believe that it would take that long. When I checked the tracker on the site it is still stating "on the way" and at the bottom "we're sorry for the delay".
Today is Wednesday 1st April 2020 and I still have not received my packages.
I am feeling like they stole my money.
I was scammed.”
“HIPSLINEâ„¢ Pilates Bar - Do I have to wait another 51 days for the missing DVD?
My item took 51 days to arrive after and tracking still said February 9th to 14th.
29th January had my email to state order confirm it will be shipped shortly, tracking showed it was supposed to arrive between 9th - 14th February, i have it until 20th February and nothing. I chased via email standard response. Once 30 days had passed I requested a refund under the Consumer Regulations Contracts and they advised their terms state you cannot have a refund if anything purchased in the sale. I asked them to send me a hard copy showing where this is, as I couldn't find it but they kept sending md the same link for the terms and saying "read it". I've sent screen shots of the only refund part I could find and still nothing. I had an email 10th March stating "a shipment was on its way, checked the tracking via this link and this was the real date the item was sent. So it was never on it's way or sent before 30days had elapsed. The item arrived today and what do you know, there is no DVD with it, as advertised.”
“Is there anything that can be done? I ordered in February and checked in April. Got a message that delivery was taking longer because of Covid. It looks like a lot of people have been stole from, so is there any action we all could take to get our product? or money back. In really just want what I ordered and not money back.”
“I ordered back in March. I tried tracking in April and website no longer was available. I sent an email and they still haven't responded. But it only took them a day to take my money. Definitely would NOT recommend!”
“I ordered from Hipsline in February and haven’t got anything . They are not answering my e-mails , I have wrote them 3 e-mails about refund ,but haven’t got anything . Scammers”
“I ordered this product in March and like so many others it never came. I disputed the charge with my bank and was refunded. The bank will investigate and take your money back from them. I would recommend you all do the same. Take your money back from these scammers.”
“Ordered February you end up with two products the way it says click here have been emailing always say I will receive this in 72 hours and of course you don't. I'm now not getting any answers. Told them I have been in touch with trading standards. No goods no refund this is just robbery”
“This is a big scam I placed an order end of January 2020 but still haven't received it, they kept apologizing for delays and promise to send soon and they never do. I do not recommend to buy from them ever.”
“Honestly I wish I could rate them with negative stars. My order was placed on January 29th. I received a confirmation email and tracking number. They actually kept responding initially, just saying that my item hadn't shipped yet but they "promised that I would receive it." Then they changed their company name to Shaniah Casias. It read as "coming soon" on my original emails. They continued contact with me untill the end of March or early April (I'm not exactly sure, I would have to check my email history). I wish I had read these reviews BEFORE I ordered from them. At least someone told you guys that they went bankrupt and we're working on refunds. I guess I won't be receiving the product or a refund, as now no one returns my emails at all! I hope everyone on here reports this fraud of a company to the Better Business Bureau, Yelp, Facebook, Instagram, Twitter, Pinterest and any other social media platforms as you can! Look how many people got scammed by them!! Absolutely ridiculous!! 🤬”
“Ordered Feb 17 2020 emailed them March 24th and still has not been delivered I now will be contacting the bank. Very disappointed and horrible service.”
“Defintely a scam. Placed an order before the pandemic, Still haven't received equipment, sent emails, haven't gotten a response. Took my money. They suck.. I should of just gone on Amazon and ordered it. Now I know.!! Never trust anyone selling from China..”
