Hive Insurance Services Reviews

Name: Hive Insurance Services
Address: The Hive, Almondsbury Business Centre, Bradley Stoke, Bristol
Rating: 4.28

4.3 Rating 240 Reviews

83 %

of reviewers recommend Hive Insurance Services

Company Reviews

Questions

Metrics

4.3

Based on 240 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0800 028 0849

Email:

enquiries@hiveinsure.co.uk

Location:

The Hive, Almondsbury Business Centre, Bradley Stoke
Bristol
BS32 4QH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Solved my query in minutes”

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Posted 6 years ago

“Very helpful and easy to use.”

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Posted 6 years ago

“Good call centres and communication. Helpful staff. I never tried to make a claim so can't comment on how easy/user friendly this is but my limited dealings with them have been good.”

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Posted 6 years ago

“Very Happy Ellie was great”

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Posted 6 years ago

“They answered all my questions and explained all i need to know step by step..”

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Posted 6 years ago

“Quick response to issue re payment, attentive and efficient service.”

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Posted 6 years ago

“I needed some information off April. I rang and spoke to Harry who was very helpful.”

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Posted 6 years ago

“The help was okay enough”

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Posted 6 years ago

“Very spot on friendly adviser got everything i asked for straight away”

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Posted 6 years ago

“The customer service agent i delt with was very helpful as i didn't have my policy number to hand but that wasn't an issue at all very polite and friendly easy to use service.”

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Posted 6 years ago

“Helpful and quick”

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Posted 6 years ago

“Assistance was brilliant - very helpful”

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Posted 6 years ago

“quick and polite responses to my questions very pleased to have a online chat with someone who could answer the query without having to disappear and come back to me later or not at all”

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Posted 6 years ago

“Ellie on chat was superb today.”

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Posted 6 years ago

“My premium increased by 44% this year. I had not made any claim. When pressed, April UK stood resolutely behind their increase and attempted to explain it through two reasons (one being insurance premium tax) that proved to have proved to be misleading. In the end, April reduced the increase to 22%, stating that they had made an 'arithmetic error'. It took the personal intervention of the Chairman of Spire Hospitals for them to do this. I STRONGLY URGE CUSTOMERS TO AVOID THIS COMPANY. In my opinion April UK entirely lack integrity and it is astounding to me that 'arithmetic errors' of this nature can be made (and then resolutely defended even at senior levels).”