Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.24

4.2 Rating 5,301 Reviews

81 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.2

Based on 5,301 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 5 star review on 31st March 2024

Anonymous

Holiday Extras 1 star review on 11th December 2023

M Smith

Holiday Extras 5 star review on 9th December 2023

MRCEEKZ

Holiday Extras 2 star review on 9th October 2023

Alan Judd

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, on time for both journeys, driver was very courteous and friendly, would highly recommend”

Helpful Report

Posted 1 day ago

“Easy access to the airport and efficient booking system.”

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Posted 1 day ago

“Hotel had issues with bathroom facilities, poor quality and overpriced food at the restaurants, then to cap it all off, we had to wait 40 minutes for blue circle to bring the car back to Heathrow after we had picked up our bags and called them as instructed. We might as well have got the train!!!! Don’t use this service”

Helpful Report

Posted 1 day ago

“Excellent, efficient, friendly service would highly recommend”

Helpful Report

Posted 1 day ago

“Easy to follow instructions, staff were wonderful in the hotel and at the car park. Definitely will use your service again.”

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Posted 1 day ago

“Easy access to the airport”

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Posted 1 day ago

“Fantastic no problems, drivers, and cars very good.”

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Posted 1 day ago

“An easy service to use. Takes away any stress”

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Posted 2 days ago

“Waited ages for bus, then had to go terminal 3 then 1 before finally getting to Terminal 2. Go back to using Meet and Great next time”

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Posted 2 days ago

“Great and very easy to use.”

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Posted 2 days ago

“Only ever use holiday extras as they are always 100% helpful.”

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Posted 2 days ago

“Great system, works well”

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Posted 2 days ago

“Quick and easy no hassle.”

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Posted 2 days ago

“Everything worked as expected, good price, and friendly timeous transfers.”

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Posted 2 days ago

“Worked well. Efficient check in and car ready on return. Rather tortuous bus route back as didn’t realise if went to terminals 3 and 5 too before going back otherwise excellent. .”

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Posted 2 days ago

“Easy to find and parked myself and kept keys. Friendly staff and quick transfer to airport.”

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Posted 2 days ago

“Ticks all the boxes - drive to BA LHR T5 short stay car park - less than a minute from the check in desks, drop your keys and go off on your holiday. Phone them upon your return as you have your bags, 10 mins later, you’re driving home from where you dropped it off! Jackpot, eeeezy peeeezy!”

Helpful Report

Posted 2 days ago

“Very easy to book, sign posting to the green multi storey needs to be better though. Registration number was recognised by the system and the barrier went up instantly when I left (I’ve had a problem before!). Would definitely use Holiday Extras again.”

Helpful Report

Posted 2 days ago

“Excellent as always”

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Posted 2 days ago

“We unwittingly booked valet parking but it worked out a treat. It was sleek and smooth. Definitely do it again.”

Helpful Report

Posted 2 days ago

Holiday Extras is rated 4.2 based on 5,301 reviews