Holiday Extras Reviews

“ Good location very close to Gatwick Comfortable rooms Shuttle bus every 15 mins Quick check in and out process Good price for 1 night stay and 10 days parking ”

“ Brilliant service, both for the departure and arrival leg of my journey. There was a coach waiting for me on both occasions, which left within a couple of minutes, and when I got back, my car was there waiting for me, in perfect condition, and the key was at reception. Efficient, friendly service at a decent price, and to top it off, it avoided the ULEZ charge! Fantastic, highly recommended. ”

“ Reasonable Price , secure parking , hardly any waiting for bus on return. ”

“ Sofitel hotel was very comfortable and convenient for LGW N.and car drop off easy with Maple meet and greet.It went away clean and shiny but on pick up it looked as if it had been driven over a ploughed field and the driver's carpet no better. It could have been cleaned up a bit in my view before delivery back to the customer and as it stands,they have lost a regular customer. ”

“ Helpline for delayed returns just contacts the airport who did not know what to do. When I got to home airport and tried to pay the difference in parking it was trying to recharge me the full amount. Staff at Durham were wonderful, Holiday Extras were useless. ”

“ Holiday Extras push their Additional Cover and Insurance for Delayed Returns BUT accept no responsibility & refer you to their small print when it comes to resolving a claim. ”

“ A flaw with the booking process meant I paid twice and was offered vouchers instead of a refund. ”

“ When we returned home, I explained what had happened and requested a refund. ”

“ I have requested a refund over two weeks ago and have still not heard back from their customer services. ”

“ Excellent value for money. Service & quality of food & drink was excellent. Welcome start to our holiday ”

“ Premium meet and greet is a service I’ll always use. Close to the terminal, a bit pricy but saves taxis and queues and also gets fast track through security. ”

“ Brilliant service, both for the departure and arrival leg of my journey. There was a coach waiting for me on both occasions, which left within a couple of minutes, and when I got back, my car was there waiting for me, in perfect condition, and the key was at reception. Efficient, friendly service at a decent price, and to top it off, it avoided the ULEZ charge! Fantastic, highly recommended. ”