“Part 2. My sister recieved her flowers she was more than happy. She said the flowers were in vgc. She doesnt know I got them from HB. Haha. £14.99 for flowers, delivered the following day, FOC! What more can you ask? Perfect. Thank you very much Home Bargains. Good job, well done. I wish I could send you a pic but not that good at tech.”
“I'm shocked to see so many nasty reviews. I have ordered from HB before and they have been wonderful. They used prestige flowers before. All the reviews are months old. The latest is 1 month.
I will keep you posted once my florist sister has received hers.”
“Regularly order flowers and never have any issues. Quick delivery and recipients happy with flowers which are really reasonably priced. I don’t really get why there are so many negative reviews”
“Very pleasantly surprise!
After reading all the reviews, I actually tried to cancel my order but it was too late so I’ll keep my fingers crossed. I was very pleasantly surprised! Flowers arrived well presented with a lovely card. My sister was very happy. I would definitely recommend and will be using again. Great free delivery and even though the bunch was smaller than expected, they were very well received.”
“Bought them for my sister-in-law after her operation and she said they were beautiful and loved the chocolate gift I bought with them , so thankyou !”
“Was a bit worried after seeing the reviews and not receiving a email confirmation so sent messages to homebargains flowers don’t bother they don’t get back and no phone numbers. Just make sure you get reference num when payed. And any problems you ring prestige flowers that’s who does them for HB tel 3443105555 flowers were beautiful. Was told that 10% have a bad experience and bad experience leave the reviews.”
“Was a little worried after reading reviews but all I can say is ‘beautiful’. Surprise for my Daughter and she absolutely loved them. Thank you. Will order again 👍”
“Ordered med. Roses for my mum. She said they are so beautiful. Well presented, lovely and fresh and 4 days later still looking good. Very pleased will definitely use again.”
“Ordered flowers for my friends birthday. I ordered he medium roses and lily bouquet. They arrived on time and looked really nice from the picture she sent see attached photo. Only 4 stars as the bouquet didnt have any gypsophillia in it yet the description on website states that it would contain gypsophillia.”
“Just been delivered today — roses and Lilly’s to a friend who lost her husband this week -roses the outer leaves are brown but the Lilly’s are good she tells me very disappointed she just rung me”
“Ordered carnations and paid extra for 'medium '.
A bunch of flowers where delivered (one day late) the bunch sent was a mixed bunch containing only one carnation.”
“Ordered s bunch for my sisters birthday shes also just had major back surgery so these would have cheered her up.. but oh no they were awful. Now waiting on a reply and wanting a refund.”
“I ordered these flowers for a relative's WeddingAnniversary.
They arrived on time but many of the flowers were dead and had to be thrown away I have contacted Home Bargains, been given a reference number but heard nothing. The delivery was 8th Feb.
Very disappointing as I had used them before and the recepients were satisfied then.
Very poor customer service, would not use them again.”
“A bouquet of roses arrived obviously short of feeding and water and within a day the petals had turned black with the stems wilting.On submitting a photograph the company did not see anything wrong with the flowers (relying only on the photo) and when I requested a refund
they would not agree stating as they could not be returned only a replacement was possible.
I reluctantly agreed but consider if items are not in a fit state a refund should be possible.”
“Ordered flowers for a friends birthday to be delivered 21.3.24. They did not arrive. Contacted customer services, waited 20 minutes for an answer, agent was curt and unfriendly.Did not seem to believe the flowers had not been delivered. Eventually agreed to resend the flowers on 2.4.24. The flowers did arrive this time but were nothing like the picture on the website and definitely not worth the money paid. I have emailed customer services and the CEO and am waiting on a response from both.
I would not recommend ordering flowers from this company. Supermarket flowers are much better quality.”
