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HOMYZE Reviews

4.6 Rating 166 Reviews

89 %

of reviewers recommend HOMYZE

Company Reviews

4.6

Based on 166 reviews


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02038085466

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HOMYZE 1 star review on 20th July 2018

HOMYZE 1 star review on 20th July 2018

HOMYZE 5 star review on 1st December 2017

HOMYZE 5 star review on 28th June 2017

HOMYZE 5 star review on 16th February 2017

HOMYZE 5 star review on 23rd October 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Should be called Cowboyze. A bad job and a bad attitude. I had a very bad experience with this company. It took three visits over the course of a week to do two very simple jobs for which I was charged nearly £300. The electrician did not have the right tools or equipment for the first two visits and had not even been told the right job, so cut a totally unecessary hole in my wall. On the third and final visit I had to leave him ‘almost finished’ after an hour and was charge nearly two for the visit in the final bill. I raised issues with Homyze support in three emails they claimed not to receive and then over the phone. A week later they got back to me asking to clarify again, then promptly decided I was wrong about what had happened and charged me anyway. I’m not sure if the job itself or their arrogant and incredibly slow response to feedback was worse. It would have been so very easy to accept they made mistakes and apologise. But Homyze are perfect and so good luck with that.”

Posted 6 years ago

Hi Ed - thanks so much for taking the time out of your day to write this review. I’m sorry you had anything other than a great experience with your Homyze booking. When you objected to the invoice upon us contacting you to take payment we looked into this thoroughly. We had already recognized that the job description was insufficient when you made the booking and so our engineer had not brought a grinder for what was described as replacing a faceplate and perhaps moving a BT socket a couple of feet. We held our hands up and did not charge for this visit. We came back with the appropriate materials and were then provided with a request to have the BT cabling come into the building through a different point and a box removed from the wall outside. This was done over two visits - the final one being the join of the BT cable and extending it to a new master telephone circuit. The total cost of the works was £267.64 including VAT and the required materials. As per your request the non-electrical work of making good was to be done by yourself. I have tried to contact you to discuss this, because as you say, there appears to be an issue with emails that we have never received. Your email reply came through with no problem, but not any other emails.

Posted 6 years ago

“Extremely efficient and professional service. Pricing is fair, everything explained clearly and delightful, helpful knowledgeable handyman to boot! Will definitely recommend to friends and use you again.”

Posted 6 years ago

“Shamsul and his colleague were incredibly helpful, really friendly, and did a fantastic job. They clearly took great pride in their work and just wanted to help people. Huge thanks to them and everyone at Homyze for getting my heating working again during a snow storm!”

Posted 6 years ago

“Our handyman Jason was very efficient, friendly but focused and professional. we'd recommend him to anyone and will gladly use Homyze again!”

Posted 6 years ago

“Excellent work.”

Posted 6 years ago

“Arrived in good time. Friendly and polite. Grasped what was wrong immediately and put it right.”

Posted 6 years ago

“1 hour call out on a Sunday afternoon. Friendly, professional pro. High standard of workmanship. Very satisfied indeed.”

Posted 6 years ago

“Using this service was so easy and straightforward. I decided to call rather than make my booking online as I had a few questions, and the team member I spoke with was friendly and extremely helpful. They also called to follow up And ensure that everything had gone smoothly with the electrician, which it had. Would absolutely recommend.”

Posted 6 years ago

“Being on time, and worked efficiently and courteous, And excellent work too! Will use you again. Lucy bodkin.”

Posted 6 years ago

“Friendly and professional”

Posted 6 years ago

“First time user and will be using again. Booking was easy, appointment next day. Rodrigo turned up to our office on time, easy to work with, highly skilled and polite manner. Got straight on with the job and very happy with the results.”

Posted 6 years ago

“On time ,e mail reminder , phone call follow up , workman quick skilled and efficient”

Posted 6 years ago

“Recently had my flat renovated and used HOMYZE. Had not used them before but they were recommended to me. I needed a myriad of jobs done some small and others not so small. The standard and quality of the work was fantastic..really good. They did all this work over the Christmas and New Year period. They even vacuumed and steam cleaned the carpets in the commons parts hallways and stairs to ensure that the left everything spotless. Professional outfit, competitively priced and no hesitation in recommending them.”

Posted 6 years ago

“Homyze made me extremely satisfied.The operative Roofer seemed polite and attentive to my needs and concerns.He repaired the leaking roof and am hoping the problem will be solved during heavy rain and strong wind.”

Posted 6 years ago

“Kosta was courteous and knowledgeable. He explained what he was going to do. Laid down dust sheets etc. Did the work in an efficient manner and cleared up on completion. Super!”

Posted 6 years ago

“Better than this it does not get. (1) A very fast response to my request for help, (2) attendance at exactly the time arranged (3) immediate agreement at the site how to get the job done, (4) very fast completion, (5) high standard of workmanship (6) pleasant and polite workman, (7) tidied up the area on completion (8) very reasonably priced. These are the guys you've been looking for all your life”

Posted 6 years ago

“The two gardeners were punctual, courteous and did an excellent job. Thanks.”

Posted 6 years ago

“Overpriced and did not receive the service that was agreed. Feel badly ripped off. Next time will go straight to electrician. I was quoted a job for £340 which the electrician who was sent told me would normally be billed for £200... When I asked the electrician to put in a couple dimmers that Homyze said would be included in final price when I called them on site, the electrician said he was done for the day and that I would have to pay for that separately as another job. In short, I have been ripped off and the job is not complete. Yes, I am pissed off.”

Posted 6 years ago

Hi Oliver, thanks for taking the time to leave this feedback and please accept our apologies that you are unhappy with your experience with Homyze. I would like to clarify a few points raised in your reviews. The price of the inspection was confirmed during your initial call on 3rd January. The price did not vary from this amount, and our electrician has confirmed that he did not give any price other than this (our normal) rate for an inspection of this nature. We did also agree to have the electrician assess what was needed to replace your existing switches with dimmers (this cannot always be a straight swap). We did not however agree to carry out the actual work as it was not made clear that you already had the new switches at hand (were it possible to install the switches immediately). If you wish to discuss any of these points then please do get in touch via email or call us on 0203 808 5466. We will always try and do what we can for our customers but do not feel that this is an accurate reflection of the situation.

Posted 6 years ago

“I just wanted to thank you for the job you did. You were quick, and did an excellent service. We had 17 guests, a large turkey and an oven that packed up! You saved our Christmas! Thank you! We would recommend your services to everybody with pleasure. julia”

Posted 6 years ago

“A complicated issue was dealt with superbly during Xmas and New Year. The Engineer Adam, who visited, is a MASTER boiler fixer and we are grateful. HOMYZE very prepared to discuss the bill total and were very responsive. I have already recommended you to friends.”

Posted 6 years ago

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HOMYZE is rated 4.6 based on 166 reviews