HOMYZE Reviews

Name: HOMYZE
Rating: 4.57

4.6 Rating 166 Reviews

89 %

of reviewers recommend HOMYZE

Company Reviews

Questions

Metrics

4.6

Based on 166 reviews


Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

02038085466

Write Your review

Tell us how HOMYZE made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Return to All Reviews

FELIE

“I did booking on the phone without them seeing the garden; they told me that it was £58 and I have to give bank details to hold the £58 before they send someone, only after the job, they collected £110 without informing us; they said the charge was per hour, which they did not tell us even the gardener did not inform us that it will cost more for a tiny garden because I will say NO. Don’t trust these people with your bank details; they holded £58 but collected more without our approval. This is THEFT; you can not build your business on stealing people.”

Helpful Report

Posted 5 years ago

Hi Felie, Please accept our apologies that it's taken some time to respond to your review. It appears the booking was made under a different name so it took us a while to work out exactly which booking you were referring to. I have listened to the original call made to make this booking and would like to clarify a few points. 1) We did not ask for your bank details at any stage. For all bookings we take card details as security against the booking and a preauthorisation equivalent to 90 minutes labour is placed on the card (£88.20 in this case). 2) You were not told that the work would cost £58. The operator taking the booking told you that our hourly rate is £58.80 and that the final amount would depend on the amount of time taken to complete the work requested. 3) It was made clear that if you wished to have a better idea of the price of this work, you could send photos through to us and we would provide that information. No images of the garden were received before the booking took place. I apologise if any of the above was unclear during that phone call and we will, as always, endeavour to revise how these points are communicated to avoid such issues in future. With regards the work that was completed, I have attached images of the garden before and after our Pro carried out his work. I think 1h53m is a very reasonable amount of time for him to have taken to get the garden to the condition you wanted. I hope this clarifies any concerns you may have regarding your booking with Homyze. Regards, Mike

Posted 5 years ago

Nicolette

“Excellent service, very helpful handyman. Sorted out what I thought was an impossible job, despite multiple hurdles along the way. I’ll definitely use Homyze again!”

Helpful Report

Posted 6 years ago

Annabel

“I had a leak from the ceiling as a result of a problem in my neighbour's flat. Homyze sent one of their plumbers to have a look and were able to get the problem sorted in the space of an hour. They also replaced my ceiling and did a great job with the repainting afterwards. It now looks better than it did before!”

Helpful Report

Posted 6 years ago

Cheryllinne

“Tommie was really quick n clean, understood my requests with ease, I'm really thrilled with the end results, I'd use this service again, as I could specify the exact day time I wanted/needed works done, which is what drew me to the Homyze site initially.”

Helpful Report

Posted 7 years ago

Thanks so much, Cheryllinne. We are so happy you're happy!

Posted 7 years ago

Elizabeth

“Homyze did a fantastic job! I booked a carpenter to come round to fit 5 heavy wooden doors (and stoppers) - not an easy job! He fitted them quickly and efficiently. They all open and close smoothly now. Very happy indeed with the service and will definitely be using you again! Thanks. Nick”

HOMYZE 5 star review on 19th October 2016

Helpful Report

Posted 7 years ago

HOMYZE is rated 4.6 based on 166 reviews