Honors Graduation Reviews

Name: Honors Graduation
Rating: 4.76

4.8 Rating 2,953 Reviews

94 %

of reviewers recommend Honors Graduation

4.8

Based on 2,953 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

8018522339

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Honors Graduation 5 star review on 12th April 2021

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lack of communication, horrible customer service, lack of cooperation. I originally placed an order which was supposed to arrive within 4-6 business day (as stated in the email and confirmation receipt). I didn't receive any notifications from this place and had to call them myself two weeks later to find out that they had been "reaching out" to me to upgrade my shipping to get it in time. They basically said to pay even more for shipping to receive the order LATE. When I contacted customer service, the supervisor bluntly suggested that since they have so many orders from others, it wouldn't hurt to lose one customer. TOTALLY RUDE AND DISHONEST!”

Helpful Report

Posted 4 years ago

Hi Caren, I'm sorry for the misunderstanding. 4-6 business days is the transit time once the stoles ship. You ordered custom embroidered stoles, and those take time to make. We did our best to contact you to give you information about the time frame of when your stoles would be done. We always try to do our best to provide great customer service and customer satisfaction. Since we were unable to get your stoles to you when you wanted them we have refunded your order completely. Thank you, David

Posted 4 years ago

“0/5 Stars. Did not receive order in time for graduation, and I ordered a month in advance.”

Helpful Report

Posted 4 years ago

Hi Kelly, thank you for bringing this to our attention. We do our best to get every order where it needs to be in time. Please call or email us and we will do whatever we can for you. Thank you, David

Posted 4 years ago

Honors Graduation is rated 4.8 based on 2,953 reviews