Hotgolf Reviews

Name: Hotgolf
Rating: 2.56

2.6 Rating 32 Reviews

38 %

of reviewers recommend Hotgolf

Company Reviews

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2.6

Based on 32 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items not delivered. No response to three emails and phones either left to ring or they are answered and immediately cut off. Could not recommend them in all honesty”

Helpful Report

Posted 3 years ago

“Ordered a golf shirt 3rd April, received emails confirming order been processed, money went out 6th April. It is now 18th April, I have received nothing, I have sent 3 emails to find out what's going on to no replies. Right now I would not recommend to anyone, won't use again. Sort your customer service out.”

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Posted 3 years ago

“Huge scam do not order from them”

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Posted 1 year ago

“Placed order and paid on 6 June, delivery stated as 10 June now 9pm on 16 June and still no delivery. Have sent 2 emails and had no replies. There are plenty of alternative companies out there l would recommend using one of them -l certainly will in future”

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Posted 2 years ago

“A customer service team that struggles to reply to emails or answer phones.... reason I was given is they are very busy... in my business I would take immediate action against any member of my staff that said this to a client... The inference is. Everybody Else is More Important Than you. Order a brolly on the Thursday, was required for the Monday, didn't arrive until 8 days later. Plenty of online golf stores similar price but value your custom more”

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Posted 2 years ago

“Paul CarrPaul Carr 1 review a minute ago Ordered 4th July with the website stating everything in stock. Multiple emails and a phone call promising goods would be dispatched asap. Still nothing has arrived; DPD status still says 'We've received your order details, but have not yet received your parcel'. Paypal claim in, trading standards contacted and everybody I know warned. Order at your own risk!”

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Posted 3 years ago

“We have been trying to contact Hotgolf by phone and several emails. They have taken our money but are not sending the goods!!! THEY NEVER GET BACK TO YOU”

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Posted 3 years ago

“My recent visit to hot golf yesterday was a unpleasant one the way I was treated I spend a large amount of money in this shop the price they gave me for a set off irons 6 months old which had been used 6 times was shocking with the attitude that's all your getting with meny years off dealing with this shop and thousands off pounds im sad to say that that was my last visit just because off making a few pounds out off a very loyal customer”

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Posted 2 years ago

“I'm adding to the not-so-good reviews. On the basis of the box and the website, I bought a MotoCaddy Universal Accessory Station for my M1 PRO. It doesn't fit the M1 PRO. No response from the company to three mails suggesting a return for refund and/or supply of the item that fits an M1 PRO. Poor Service!”

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Posted 3 years ago

“There are quite a few bad reviews here. Mine is a not sure review. I ordered a golf cart bag at an excellent price. Got an email to say the last one in stock was damaged and they swiftly returned my money back. This was through their own website, so I got 10% discount.(or didn’t) The thing that I am not happy about is that I could still purchase it on eBay without discount.”

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Posted 3 years ago

Helpful Report

Posted 3 years ago

“Items not delivered, phones not answered, emails not returned. Still waiting for a refund.”

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Posted 3 years ago

“Placed order in 11th May. After not receiving ad chasing advised out of stock and had to order in from manufacturer. 3 weeks later and still nothing. No reply to multiple E Mails and phone just cuts off. Issue raised with Paypal for refund. Avoid this company. Appalling service.”

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Posted 3 years ago

“Ordered golf clothing still waiting for delivery , no reply on phone line or e mail , avoid.”

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Posted 3 years ago

Hotgolf is rated 2.6 based on 32 reviews