“I have been a loyal customer for several years the last order that I placed with HotVapes was delivered but on the same day I placed a order with Big Hart for CBD and it has not even been shipped. No one will call me back or answer emails. The order #1003 was $75 and not only has it not shipped but they kept my payment. Can you help me get this fixed.”
“I just read a review from a client that has been my experience exactly - Hotcakes menthol is the closest thing to the menthol cigarettes I used to smoke for years. Like the above mentioned reviewer, I searched high and low for a menthol juice that satisfied me until I found it in a tiny vape shop tucked away in a small town in NC. When they went out of business I began ordering it directly from HotVapes and have never been disappointed with the amazing customer service. My juice arrives very quickly and it's always perfect. HotVapes has the best menthol in the business!”
“I have written to this company twice and I never got a response. I have made about 4 or 5 purchases from this company and the product is the best but I gotta give u a zero for customer service. I ordered from you on April 2nd my order was not shipped until the 6th but I was charged 7$ to receive the package in 1 to 3 days and it has been 6 days.”
“im trying to place an order for my business and i can not reach anyone. its very frustrating when u have customers who really like ur product and im unable to get it”
Posted 1 year ago
Hi, I'm so sorry about that. Just sent you an email and we'll get you set up!
“Alright you guys typically I don't like people cuz I feel like people is so mean but I receive my topito 650 twist not workable eye contact the company informing then that is not working to my surprise they sent me an upgrade version of the 900 plus an extra battery stuff like that have never happened to me before where I call a company and they were so pleasant and so nice to help me I am overly excited delighted with their service I will forever be shopping with them again”
“Delicious flavor. Good vape liquid. Fast shipping. Only critique is that it should say how much B12 is in the bottle, and buyers should have more control over the PG to VG ratio. More variety in the flavors (even a flavorless) would also be nice. All said, I will still probably be buying more, unless I see another more attractive product being promoted”
“Tastes exactly like the little round red hot cinnamon candies we ate when we were kids and sometimes as adults on Valentine's Day. I like to sometimes vaping by itself and other times I added to one of my favorite menthols for like a fire and ice taste. If you like red hot cinnamon flavor you will love this guaranteed!”
