“Highly unprofessional!
Had to make a return as the item on the web site photo was wrong. Of course, I had to pay for it!
Two months later, no refund, no reply to my emails and phone calls, only to be finally told they didn't receive the item and expecting the customer to deal with it. Now claiming the cost through my CC company.
Stay away frome these unprofessional jokers!”
“Went into there Hatton garden shop for a small item in which they were very helpful and knowledgeable.
A good experience was had and thank you for your curtesy.”
