“Caution, caution, if you buy something through flex pay. You will have an insufficient fee hit your account if you have just enough money for the first payment. I suggest you run from this as fast as you can. Do not buy anything from HSN on flex pay. They will make show as if you have been double billed and tie your money up for 72 business hours until the item comes off pending. You will seriously regret making the purchase, if you try to talk to customer service about it. They will take the approach that nothing can be done, you have to wait the full 72 business hours for the pending to come off. I know this because I went through it. I will never buy anything from HSN.com there ever again, period!”
“Be very careful with Flex pay. They don't practice giving you a true balance and they will charge you a late fee promptly. When you complain they let you know that you agree to flex pay which will run it's course. No matter if you pay the balance off before time or not. Warning, be absolutely sure when you're due date is and be sure to pay on that date. Otherwise they have no problem with charging you a late fee + an additional charge as well. Be careful about the product you order as well. It may not be serviceable if it is defective.”
“I purchased a defective product through HSN. The manufacturer of that product could not replace it because it was no longer being made, so they arranged a credit to be used for anything that HSN offered. HSN was diligent in keeping track of the credit and also assisted me in placing my order.”
