This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
How would you rate
"The service is a scam, fake. I tried to unlock a Japanese smartphone. I paid for the 17.99 for the "pre-order". Nowhere on the site was it stated clearly that the initial fee is a "pre-order". After receiving an email saying my unlock code was ready for release, I was asked to pay another 30 pounds. After paying it, the tracking service showed that the unlocking code was being generated and it was at 10%. If the follow up email says the code is ready for release, upon paying one would think the code would be emailed soon after. It took about a week, and I was finally notified that my smartphone could not be unlocked because it was blacklisted (clearly not, because I have evidence directly from the service provider in Japan that the phone has no outstanding payments nor was reported stolen, etc.). They instead offered me a credit to unlock another phone or claim a refund if I could provide proof. After writing a response with several screenshots proving that my phone was clear, I received an email saying my refund had been rejected because I had chosen the wrong network when placing the original order. The correct network is "Not found". What does that even mean?! They ignored my evidence, and made up this excuse. The person replying to emails is always "Luke," but I suspect there are several people running the scam, and they are using email templates. They are quick to respond to request more payment, but they don't respond to anything else. This whole process wasted 5 weeks of my time and about 50 pounds. Stay away! They can't unlock your phone. You're wasting your time and your money."
"AVOID! AVOID! AVOID! Can’t stress this enough! Really awful and dishonest service. Don’t ever use it! You will most likely be scammed!!!!8232;I used service AFTER I read the bad reviews, so i checked for the all-famous two paymants (pre-order and only then actual unlock) but still after i paid i received email that i ordered a preorder and will have to pay for actual unlock later. But still everything not in direct language and not clear. !!!8232;After some while i received that now i have to pay 29.99. Afer my colpaints they RAISED the price to 64.99 and won’t even reply! Plus when raising the new price they write that this has been the price all along from the biggining which is clear lie and can be proven with email.!!!8232;Bank can’t realy help me with refund atm as the comapny have made it so i can’t prove their fault. But i will try again about the change of price and fraudulent statements.!!!8232;Funny thing is - you have to give information yourself about your phones model, imei, network it is locked to,blacklist status and have to agree that it is correct and if wrong you get no refund. AND then it turns out you also pre-ordered(paid) the compay to find that information for you! After you gave it yourself and signed it’s correct!!!!8232;Of course they don’t reply about that! !!!8232;AVOID! AVOID! AVOID!"
"fake company.. charged me but they didnot provide me unlock code and charged me"