I would give them a zero if I could! I ordered a self cleaning mop bucket with a mop and extra cleaning pads. I received some ugly pink scrubbing gloves. when I contacted them they said they would refund my money if I returned them. sending the item they mailed to me in error will cost me at least 25.00 because they require a tracking slip. or they said could keep this and they would refund 40% still not fair to me because there is no way this item was 60% of my original purchase. I feel like this is a scam! don't do it people you will not like it!
I'm afraid to say it is a scam. Ordered five "resurrection plants" (selaginella lepidophylla), all five were dead on arrival (dead plants also open in water but stay brown & don't grow further - they're supposed to be bright green). In hindsight, many positive reviews on their page were from customers who didn't realize that their plants were dead. Have been trying to reach them but no answer, & there is no phone number available.
“My 1st experience with dealing with HH was quite pleasurable even though on receiving my package of 3 tiny glass angels one was broken. I contacted HH by email immediately and with communication back and forth a couple of times which was great indeed !! I ended up receiving a refund for the broken angel. I was very happy with the communication from customer service and I would buy from them again if something caught my eye. Communication is a wonderful thing and is great for any business to gain a good name.”
“I had cracked glass on a beautiful console with curved glass when I threw an empty box that nearly hit it. I was devastated. Then I saw this product to fix windshields and thought it might work.
The shipping was fast and they kept me informed as to where it was in transit .
I was Leary as it was coming straight from China but it was like a well oiled machine
Definitely by from them again such innovative merchandise”
“I ordered a gift for my grandson but the package was damaged. I contacted customer service and they responded immediately and offered a full refund.
I am so happy with their response I can't wait to recommend them to my friends and family.”
“After ordering my product I was disappointed to find it was damaged. With my past experiences with purchases from other companies I had serious lack of faith.
That all disappeared with my contact to customer support. There reply was almost immediate and they resolved my issue with no problem! Thank you humble household.
I love my food containers.
“I was so excited to get the rose of Jericho. My curiosity was really high, I just had to have it. My biggest fear is killing it, it's not like the plants I'm use to that get planted in dirt. Delivery was fine and the packaging was good too.”
“I bought the 1000X Zoom 1080p Microscope Camera for my sister who is an entomology hobbyist and is also taking classes in schools related to this subject. She loves this product and is currently using it to help with her class project, involving identifying unique species of insects. It allows her to quickly get high definition close up images of the insects not normally achievable via microscopes, which makes identifying the insects much easier. It only took about two weeks to deliver. Couldn't be happier with this humble household product!”
“I used the Vspot cleaning product on some stains on the wall near the shoe rack. Tried many cleaning products with no satisfaction, used the v Spot product and stains gone on first application. Very happy with humble household as order was delivered on time and it works.”
“I was so excited to receive my package from Humble Household. it came in the time frame I expected. I immediately opened it and found just what I had ordered in perfect condition. I ordered the glass angel vases. I couldn't wait to put a flower in it and display it. I plan to use it year round and change the flower seasonally. I just love it.”
“I purchased 4 angel bud vases and they were just the cutest! After purchasing I read some reviews on face-book that made me worry. I contacted Humble household and they assured me that I would receive excellent service. I did receive my product timely and humble household communicated to me on an ongoing basis, even on the day it landed in my mailbox. It was truly a great shopping experience.”